15EN
8 Troubleshooting
Thischaptersummarizesthemostcommonproblemsyoucouldencounterwiththedehumidier.If
youareunabletosolvetheproblemwiththeinformationbelow,visitwww.philips.com/supportor
contacttheConsumerCareCenterinyourcountryforassistance.
Problem Possible solution
Theappliancedoesnot
workeventhoughitis
pluggedintothewall
socketandswitchedon.
• Thetimerissettoaspecictimeinterval.Resetorturnothetimer.
• Tryadierentelectricalsocketorcheckthewallswitch.
• Makesurethatthewatertankisemptyandplacedinthe
dehumidierproperly.
Thewatertankisempty
butthe indictoris
stillon.
• Removethewatertankfromthedehumidierandplaceitbackto
thedehumidieragain.
Thereisnoair
dehumidication
intheroomorthe
dehumidifying
eectivenessislow.
• Makesuretheairinletandoutletarenotblocked.
• Theroomhumidityisbelowwhatthedehumidierissetto.Selecta
lowerhumiditylevel.
• Makesurethatnoexteriordoorsorwindowsareopen.
• Thecurrenttemperatureislowintheroom.Tryagainuntilthe
temperaturerisesup.
Waterleaksfromthe
dehumidier.
• Makesurethatthedehumidierisingoodconditionandthewater
tankisnotcracked.
Thedehumidierdoes
notcollectwater.
• Thehumidityislow.Thedehumidierautomaticallyresumes
workingwhenthehumiditylevelisincreased.
• Thetemperatureislow.Waituntilthetemperaturerisesup.
Theairowthatcomes
outoftheairoutletis
signicantlyweakerthan
before.
• Thebackcoverisdirty.Cleanthebackcover(seechapter
"Cleaning").
Thedehumidier
producesaunpleasant
smell.
• Therstfewtimesyouusethedehumidier,itmayproduceaplastic
smell.Thisisnormal.
• Ifthedehumidierproducesaburntodor,switchOFFandunplug
fromtheelectricaloutlet.ContacttheConsumerCareCenterinyour
countryforassistance.
Thedehumidieris
loud.
• Ifthedehumidieristooloud,changethefanspeedtoalowerfan
speedlevel.Whenusingtheproductinabedroomatnight,choose
alowerfanspeed.
• Makesurethatthedehumidierisplacedonaatandstable
surface.
Errorcodes"E3"“E4”
or"E5"displaysonthe
screen.
• Thedehumidierhasmalfunctions.ContacttheConsumerCare
Centerinyourcountry.