Philips DVDR5350H - Verification Process

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4.
Service Flow Chart
4.2 Verification Process
* If complaint is related to
System Menu settin
g
Connect up the Recorder
to TV antenna, TV set
and an External source
Check the Firmware
version on the set
Can the set
Start-up ?
Yes
No
A
(Verification
Test
)
B
Recording
Check
C
Playback
Check
D *
System Menu
Send refurbished set from pool
stock to Trade / customer
Return set to Customer with
Report on action done
- Attached Defect Description Report and
Proof of Purchase
.
- Pack defective set
- Store defective set for pick-up
No
Yes
Is Firmware the
last released
version ?
Upgrade to latest
Firmware
Are the
checks result
ok ?
Yes
No