Philips HD4755 - Page 15

Troubleshooting
If your rice cooker does not function properly or if the cooking quality is insufcient, consult the
table below. If you are unable to solve the problem, please contact the Philips Consumer Care
Centre in your country.
Problem Cause Solution
The cook/reheat
light does not go
on.
There is a
connection problem.
Check if the rice cooker is connected to the mains
and if the plug is inserted rmly into the wall socket.
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The keep-warm
light does not go
on when the
cooking process is
nished.
The light is defective. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
Water spills out of
the appliance
during rice
cooking.
Too much water was
used for cooking rice.
Make sure that you add water to the level indicated
on the scale inside the inner pot that corresponds to
the number of cups of rice used. Make sure the
water does not exceed the next level on the scale as
this may cause overow during cooking.
LCD shows E1, E2,
E3, E4
Electronic parts
malfunction
Sensor problem.Take the appliance to your Philips
dealer or a service centre authorized by Philips.
LCD shows E5 Press OFF button once. The appliance will resume to
normal
The display is off
when the rice
cooker is
unplugged.
The battery runs out. Take the appliance to your Philips dealer or a service
centre authorised by Philips.
Water spills out of
the appliance
during rice
cooking.
Too much water was
used for cooking rice.
Make sure that you add water to the level indicated
on the scale inside the inner pot that corresponds to
the number of cups of rice used. Make sure the
water does not exceed the next level on the scale as
this may cause overow during cooking.
The rice is not
cooked.
Not enough water
has been added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
The cooking process
has not started.
You have failed to press the RICE SELECTION
button or the COOKING TIME button and the
COOK/REHEAT button.
The inner pot is not
properly in contact
with the heating
element.
Make sure that there is no foreign residue on the
heating element.
The heating element
is damaged.
Take the appliance to your Philips dealer or a service
centre authorised by Philips.
ENGLISH 15