Philips HD8650 - Troubleshooting

Troubleshooting
This chapter summarises the most common problems you could
encounter with the machine. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Philips Consumer Care Centre in
your country.
Problem Solution
The machine does not
work.
Make sure the small plug is inserted into the socket. Plug in and switch on
the machine.
Make sure that the voltage indicated on the machine corresponds to the
local mains voltage.
The machine is stuck in
the descaling procedure.
Press the on/off button. You can restart the descaling procedure or follow
the instructions in chapter ‘Descaling the machine’.
The coffee is not hot
enough.
Preheat the cups. Use thin-walled cups.
The espresso does not
have enough crema.
Use a different type of coffee beans or adjust the ceramic coffee grinder
(see chapter ‘Using the machine’, section ‘Adjusting the grinding degree’).
The brewing unit cannot
be removed.
Remove the coffee grounds container before you open the maintenance
door. If you still cannot remove the brewing unit follow the next steps.
Reinsert the coffee grounds container, close the maintenance door, switch
on the machine. The machine prepares for use. Switch off the machine and
try to remove the brewing unit again.
The brewing unit cannot
be placed back.
Make sure that the lever is in contact with the base of the brewing unit.
Also make sure that the hook of the brewing unit is in the correct position.
See chapter ‘Cleaning and maintenance’, section ‘Cleaning the brewing unit’.
If you still cannot place the brewing unit back.Reinsert the coffee grounds
container and leave the brewing unit out. Close the maintenance door,
switch on the machine. The machine prepares for use. Switch off the
machine and try to place back the brewing unit again.
The machine grinds the
coffee beans but no coffee
comes out (see note).
Clean the coffee exit duct and set the grinder to a coarser setting. Clean
the brewing unit (see chapter ‘Cleaning and maintenance’, section ‘Cleaning
the brewing unit’).
Fill the water tank with water.
Clean the coffee spout.
The coffee is too
weak(see note).
Adjust the ceramic coffee grinder to a ner setting (see chapter ‘Using the
machine’, section ‘Adjusting the grinding degree’).
Brew a few cups of coffee to let the machine adjust itself to the new
grinding settings.
ENGLISH 25