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Problem Possible cause Solution
The amount of
ingredients in the
basket is too big.
Please do not overll the basket.
Certain types of
ingredients need to
be shaken halfway
through the
cooking time.
The fuller the basket the more
frequent shaking is recommended.
The Airfryer does
not switch on.
The appliance is not
plugged in.
Check if the plug is inserted in the
wall outlet properly.
Several appliances
are connected to
one outlet.
The Airfryer has a high wattage.
Try a dierent outlet and check the
fuses.
I see some peeling
o spots inside my
Airfryer.
Some small spots
can appear inside
the pan of the
Airfryer due to the
incidental touching
or scratching of the
coating (e.g. during
cleaning with harsh
cleaning tools and/
or while inserting
the basket).
You can prevent damage by
lowering the basket into the pan
properly. If you insert the basket at
an angle, its side may knock against
the wall of the pan, causing small
pieces of coating to chip o. If this
occurs, please be informed that this
is not harmful as all materials used
are food-safe.
White smoke
comes out of the
appliance.
You are cooking
fatty ingredients.
Carefully pour o any excess oil or
fat from the pan and then continue
cooking.
The pan still
contains greasy
residues from
previous use.
White smoke is caused by greasy
residues heating up in the pan.
Always clean the pan and the basket
thoroughly after every use.
Breading or coating
did not adhere
properly to the food.
Tiny pieces of airborne breading
can cause white smoke. Firmly press
breading or coating to food to
ensure it sticks.
Marinade, liquid
or meat juices are
splattering in the
rendered fat or
grease.
Pat food dry before placing it in the
basket.
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