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English
Problem Solution
If you selected the FM radio as the alarm sound, turn on the FM radio
after you turn off the alarm to check if the FM radio works.
Check if your FM radio is correctly tuned to a radio station. If necessary,
adjust the frequency. If it does not work, call 1-866-832-4361 for
assistance.
The FM radio does not
work.
Perhaps you set the volume too low. Increase the volume level.
Check if your FM radio is correctly tuned to a radio station. If necessary,
adjust the frequency.
Change the position of the antenna by moving it around. Make sure you
have unwound the antenna completely.
Call 1-866-832-4361 for assistance.
The FM radio produces
a crackling sound.
Perhaps the broadcast signal is weak. Adjust the frequency and/or
change the position of the antenna by moving it around. Make sure you
have unwound the antenna completely.
The alarm went off
yesterday, but it did not
go off today.
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm function is active.
Perhaps you set a volume level and/or light intensity level that is too low.
Set a higher volume and/or light intensity level in your wake-up profile
(see 'Setting wake-up profiles').
When there has been a power failure, the clock time will keep on running
up to 8 hours. Perhaps the power failure lasted longer. In this case, you
have to set the clock time again.
I wanted to snooze, but
the alarm did not go off
again after 9 minutes.
Tap on the top of the Sleep & Wake-Up Light to snooze. If you press the
button to dismiss the alarm, the alarm profile is deactivated for that day.
The light wakes me too
early.
Perhaps the light intensity level you have set is not appropriate for you.
Try a lower light intensity level if you wake up too early. You can also
change the duration of the wake-up curve (see 'Setting wake-up
profiles'). If light intensity 1 is not low enough, move the appliance
further away from the bed.
The light wakes me too
late.
Perhaps the light intensity you have set is too low. Select a higher light
intensity. Perhaps the appliance is positioned at a lower level than your
head. Make sure the appliance is located at a height at which the light is
not blocked by your bed, comforter, blanket or pillow. Also make sure the
appliance is not placed too far away.
I am unable to turn the
Midnight Light on/off.
Make sure you tap on the correct position (top/back) of the appliance.
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