Philips HU4801 - 6 Clean the Humidification Filter

16
EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the humidier. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The humidier does not
work.
• Make sure that there is power supply to the humidier.
• Make sure that the water tank is lled with water and the upper unit is
placed properly onto the water tank.
There is no air
humidication.
• Make sure that the water tank is lled with water and the upper unit is
placed properly onto the water tank.
• Your room might have too much ventilation. Please close doors and
windows.
• Your room size is too big. The recommended room size is 25m² for
HU4801.
The water tank leaks. • Make sure that the humidier is not overlled with water.
• Make sure that the humidier is well assembled/connected every time
after you clean it or after you remove the upper unit and/or water tank
for relling.
• Make sure that the water tank is properly placed. If the problem persists,
contact the Consumer Care Center in your country.
There are some
white deposits on the
humidication lter.
The white deposits are called scale and they consist of minerals from the
water. Scale on the humidication lter affects the humidifying performance,
however it does not harm your health. Please follow the cleaning
instructions in the user manual.
The lter turns
yellowish after some
time.
The yellow deposits is a natural effect of the wick material, and it has no
impact on humidication performance. Clean the humidication lter
frequently to remove the scale, and replace the humidication lter every
three month.
There is unpleasant
smell coming out from
the humidier.
• Make sure that the water tank is lled with water.
• Clean the humidication lter (see chapter ‘Cleaning the humidication
lter’).
No air comes out of the
air outlet.
Plug the humidier into the power supply and switch on.
I do not see visible
mist coming out of the
humidier. Is it working?
When mist is very ne, it is invisible. This humidier has a NanoCloud
humidication technology, which produces healthy humid air from the
outlet area without formation of water mist.Therefore, you cannot see the
mist.