Philips HU4901 - 8 Troubleshooting

17
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8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the humidier. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The humidier does not
work.
• Make sure that there is power supply to the humidier.
• Make sure that the water tank is lled with water and placed
properly onto the humidier.
There is no air
humidication.
• Make sure that the water tank is lled with water and placed
properly into the humidier.
• Your room might have too much ventilation. Please close doors
and windows.
• Your room size is too big. The recommended room size is 40m²
for HU4901.
The water tank leaks. • Make sure that the humidier is not overlled with water.
• Make sure that the humidier is well assembled/connected every
time after you clean it or after you remove the upper cover and/
or water tank for relling.
• Make sure that water tank is placed properly. If the problem
persists, contact the Consumer Care Center in your country.
There are some
white deposits on the
humidication lter.
The white deposits are called scale and they consist of minerals from
the water. Scale on the humidication lter affects the humidifying
performance, however it does not harm your health. Please follow the
cleaning instructions in the user manual.
The lter turns yellowish
after some time.
The yellow deposits is a natural effect of the wick material, and it has
no impact on humidication performance. Clean the humidication
lter frequently to remove the scale, and replace the humidication
lter every three month.
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