46 EN
No docking tone
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
The handset on the charger does not charge.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. The LED at the back of the
handset ashes once when charging.
• Make sure the docking tone setting is
turned on. When the handset is placed
correctly on the charger, you can hear a
docking tone.
• The charging contacts are dirty. Disconnect
the power supply rst and clean the
contacts with a damp cloth.
• Batteries are defective. Purchase new ones
with the same specications. To remove the
battery door, refer to the instruction in the
following picture.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it
closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
• The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
• The service is not activated. Check with
your service provider.
• The caller's information is withheld or
unavailable.
How can I clean the wooden surface on the
handset ?
This product is partly made from nely selected
natural wood. The color of the wood and nish
may change with exposure to direct or indirect
sunlight and other environmental factors. This
color change occurs is part of the natural
ageing process and is not to be considered as
defect or damages.
Wood is a natural material and has certain
natural characteristics and variances that are not
covered under the warranty.
You are highly recommended to use a dry cloth
to clean the product and not to use alcohol
or any cleaning detergent as it may change the
original color and nish of the product.
Note
• If the above solutions do not help, disconnect the
power supply from both the handset and base station.
Try again after 1 minute.
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