Philips PerfectCare Elite GC9610 - Troubleshooting Tips and Error Interpretation

Published by Philips Consumer Lifestyle Page 26 of 32 For internal use only
Document No. : CSW-07-081-18028
GC9610 – GC9650
Repair Instruction
7.5. Troubleshooting Tips
- No Pumping sound, fault could be on:
a. Pump → Check by apply AC voltage directly
b. Power PCBA → Check by driving a known good pump
c. Connection → Check wire continuity
- No Buzzer Sound, fault could be on Power PCBA
- Iron LED does not light up as specified, fault could be on:
a. Iron LED and hose cord wiring → Disconnect connector 9016 from power PCBA and
measure across pin 3 at female side and iron Neutral to check diode characteristics.
b. Power PCBA → Verify by using a new board
- Other LEDs does not light up as specified, fault could be on one of PCBAs or
interconnection
- Boiler temperature sensing circuit error, fault could be due to:
a. Thermistor → Check the Resistance, should be around 200+KΩ
b. Power PCBA → Verify by using a new board
c. Connection → Check Wire Continuity
TS Tip #6
- Iron heater power does not show in the power meter, fault could be due to:
a. Iron is too hot → Cool down and try again
b. Iron fuse or heating element Open Circuit → Check Resistance between Iron Live and
Neutral Signal
a. Power PCBA Check by test another board
TS Tip #5
- Iron Temperature sensing circuit error, fault could be on:
a. Thermistor → Check the resistance, should be around 200+kΩ
b. Power PCBA → Verify by using a new board
c. Connection → Check wire continuity
TS Tip #4
TS Tip #1
- LEDs des not light up as specified, fault should be on one of the PCBAs or interconnection
TS Tip #3
- Zero-crossing detection circuit error, Fault should be on PCBA
TS Tip #2
- Boiler heater power does not show in the power meter, fault could be due to:
a. Boiler is too Hot → Cool down and retry
b. Boiler fuse or heating element Open Circuit → Check resistance between Boiler Live and
Neutral Signal
c. Power PCBA → Verify by using a new board
TS Tip #7