Published by Philips Consumer Lifestyle Page 27 of 32 For internal use only
Document No. : CSW-07-081-18028
GC9610 – GC9650
Repair Instruction
7.5. Troubleshooting Tips
- Water probe error, fault could be due to:
a. Water inside the boiler → Remove water and retest
b. Probe reaches end of life → Replace Probe and retest
c. Connection → Check wire continuity
d. Power PCBA → Verify by using a new board
- E-valve does not open when steam trigger is pressed:
a. If Iron LED keeps blinking, trigger press not detected, fault could be on:
i) Trigger mechanism or hose cord connection → Disconnect connector 9016 from
Power PCBA and measure continuity between the black wire (pin1) and iron Neutral,
it should be short circuit when trigger is pressed, and open circuit when trigger is
released.
ii) Power PCBA → Verify by using a new board
b. If Iron LED becomes steady on when press steam trigger, and system shows completed
Self-Check mode successfully after release the trigger → Check E-valve related parts and
Power PCBA
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