English
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Shaver
Problem Possible cause Solution
The appliance
does not work
when I press the
on/o button.
The appliance is
still placed on the
wireless Qi charging
pad.
Remove the appliance
from the wireless Qi
charging pad and press
the on/o button to
switch on the appliance.
The rechargeable
battery is empty.
Recharge the battery
(see 'Charging').
The travel lock is
activated.
Press the on/o
button for 3 seconds to
deactivate the travel lock.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
Clean the shaving heads
thoroughly or replace
them.
The appliance
does not shave as
well as it used to.
The shaving heads
are damaged or
worn.
Replace the
shaving heads (see
'Replacement').
Hairs or dirt obstruct
the shaving heads.
Clean the shaving heads
in the regular way or
clean them thoroughly.
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