Care terms and conditions
C a re
6.8
1 interpretation
1 . 1 In these terms and conditions Insurance refers to
the provisions of clause 2 and Warranty to the
p rovisions of clause 3. To g e t h e r, Insurance and
Warranty are re f e r red to as Orange Care .
1 . 2 Orange Care is subject at all times to the pro v i s i o n s
of these terms and conditions and does not apply
and cannot be purchased in relation to any second
line activated on your Orange phone.
1 . 3 To check whether your chosen service package
includes Orange Care or re q u i res Orange Care to be
p u rchased as an optional extra please call 1 5 0 f ro m
your Orange phone or 07973 100150 f r om any other
phone. Just Talk customers can purchase Orange
C a re by calling 4 5 0 f rom your Orange phone.
2 insurance - lost stolen and damaged phones
2 . 1
The Insurance has been arranged for account holders
of Orange Personal Communications Services Limited
(Orange) with a reputable insurance company (the
I n s u rer) whose details are available on request.
2 . 2 Orange is authorised by the Insurer to collect
p remiums (where relevant) to accept or decline
claims and to issue replacement phones under
the Insurance on behalf of the Insure r.
2 . 3 If your phone (including the battery charger and
antenna originally supplied with the phone) is lost or
stolen you will be entitled to a replacement phone
f ree of charge if you comply in all respects with
these terms and conditions and pro v i d e d :
a the phone was not left unattended in a public place
b the loss/theft is reported to the police and Orange as
soon as possible but in any event within 8 hours of
d i s c o v e r y
c you are able to supply Orange with a crime/lost
p roperty re f e re n c e
d if the phone was left in an unattended vehicle,
the vehicle itself was securely locked and the
phone contained in the locked boot or locked
glove compartment
e antennae lost or stolen independently of your phone
will be replaced free of charge once only.
2 . 4 If your phone (including the battery charger and