Talk Plan and Everyday 50 customers
6.9
antenna originally supplied with the phone) is
maliciously or accidentally damaged so that it is
no longer operable then you will be entitled to have
the phone re p a i red or replaced free of charge if
you comply in all respects with these terms and
conditions and pro v i d e d :
a it has been used in accordance with the
operating instructions
b any repairs which may have been, or are to be
undertaken have been arranged by Orange
c any damage caused maliciously or by vandalism
must be reported to the police and a crime
re f e rence supplied to Orange as soon as possible
but in any event within 8 hours of occurre n c e
d w h e re damage is sustained, the customer must
supply details of the event giving rise to the
d a m a g e
e damaged antennae will be re p a i red or re p l a c e d
f ree of charge once only.
3 warranty – defective materials or
workmanship
3 . 1 If your phone (including the battery charger and
antenna originally supplied with the phone)
becomes defective due to faulty materials or
workmanship Orange will (at its option) repair
or replace it at no charge provided that:
a it has been used in accordance with the
operating instructions
b any repairs which may have been, or are to be
undertaken have been arranged by Orange
c you have complied with the foregoing terms
and conditions
d This Warranty is an extra benefit and is additional
to your statutory rights.
3 . 2 Batteries only have a 12 month warranty.
4 term and payments – service packages
inclusive of Orange Care
4 . 1 W h e re you are connected to a service package
which includes Orange Care the Insurance and
Warranty will come into force when you re g i s t e r
the phone on the Orange Network. The Insurance
will remain in effect for a period of 12 months and
(subject to clause 3c) the Warranty for a period of
3 years, unless you switch to a diff e rent service
package as indicated in clause 7b.
4 . 2 Insurance cover may be purchased separately
once the initial period of 12 months has expire d .
4 . 3 W h e re phones share a Talk Plan then each phone
will be covered separately.
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