Philips Sonicare DiamondClean 9000 Troubleshooting

For Smart Toothbrushes check firmware updates
If you are using a smart toothbrush, note that it gets software updates when connected to the
app. This happens through firmware updates. Some of these updates improve charging
capability.
Follow these steps to check if you have the latest firmware installed on your toothbrush
handle:
Update (or download) the latest version of the Philips Sonicare app from the App Store or
Google Play.
Open the Philips Sonicare app
Tap on the menu icon in the top left corner
Go to 'My Products'
Select your toothbrush
Select 'Handle update' to see if any updates are available
If you have updates available, please update the firmware of your handle by following the
instructions from the Philips Sonicare app.
My Sonicare toothbrush turns off by itself
If your Philips Sonicare toothbrush turns off by itself, it may be due to the mode selected or
another feature of your toothbrush.

Philips Sonicare DiamondClean 9000 Specifications

General

Brand	Philips
Model	DiamondClean 9000
Type	Electric Toothbrush
Modes	Clean, White+, Gum Health, Deep Clean+
Intensity Levels	3
Brush Heads Included	2
BrushSync Technology	Yes
Pressure Sensor	Yes
Smart Brush Head Recognition	Yes
App Connectivity	Yes
Bluetooth	Yes
Travel Case	Yes (USB charging travel case)
Waterproof	Yes
Warranty	2 years
Charging Method	Charging glass, USB charging travel case
Charging Time	24 hours
Brush Head Compatibility	Compatible with Philips Sonicare snap-on brush heads
Battery Life	Up to 2 weeks
Timer	Yes (QuadPacer and SmartTimer)