Philips WelcomeEye Comfort User Manual

WelcomeEye Comfort
DES9500VDP - 531019
WelcomeEye Compact
DES9300VDP - 531004
09/2017
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Notice d’utilisation / User manual
DES9300VDP - 531004
FR - Notice téléchargeable sur philips.com
GB - Downloadable instructions at phillips.com
D - Anleitung kann auf philips.com heruntergeladen werden
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IT- Il manuale è disponibile anche su www.philips.com.
ES - Manual que puede descargar en philips.com
PT - Manual de instruções disponível no site philips.com

Philips WelcomeEye Comfort Specifications

General

Door Release	Yes
Gate Release	Yes
Adjustable Volume	Yes
Adjustable Brightness	Yes
Display	7-inch color screen
Connectivity	2-wire
Mounting	Surface mount
Type	Video intercom
Power Supply	12V DC
Intercom Function	Yes

Summary

Safety Instructions

Product Installation

Wiring

Instructions for connecting the video doorphone, intercom panel, and camera.

Connecting a Gate Motor

Guide for connecting the gate motor to the intercom panel.

Connecting a Strike Plate or Electric Lock

Instructions for connecting the strike plate or electric lock.

Configuring the Intercom

Setting up intercom numbers, family modes, and volume.

Installing the Main or Additional Monitor

Step-by-step guide for mounting the indoor monitor.

Installing the Main or Additional Intercom Panel

Instructions for mounting the outdoor intercom panel.

Installing a Camera (Optional)

Monitor Interface Overview

Main Menu Navigation

How to access and navigate the monitor's main menu.

Monitoring Function and Call Response

Using the monitor to view visitors and answer calls.

Intercom Functionality

How to use the intercom feature between monitors.

WelcomeEye System Options Configuration

User Manual Operations

Responding to a Call

How to answer an incoming call from the intercom panel.

Technical Characteristics

Monitor Specifications

Intercom Panel Specifications

WelcomeEye Outdoor Specifications

Frequently Asked Questions (FAQ)

Monitor Not Turning On

Device Not Working After Installation

Intercom Panel On, Monitor Not Ringing

Poor Picture/Sound or Purple Picture

Dual-Family Mode Not Working

Additional Monitor Not Working

Additional Intercom Panel Not Working

Strike Plate or Lock Malfunction

Technical Assistance and Warranty

Safety Precautions