Quick Start Guide
M04AS
Mini
n ter
Before using, pleaseread this manual carefully and keep it properly for future reference.
English
01. Package Contents
Printer* 1
Thermal Paper • 1
Data Cable* 1
Paper Holder
Baffle*l
02. Printer Components
paper
outlet
Type-C
port@
Reset button
Indicator Light Guide
Lightingform
Powerindicator Slowflashing
status
Quick flashing
description
Off
03. Note
Instruction
Manual*l
Power
button
Cover
opening
button
poweron/printing normally/charging completed
Charging
nsuffcient battery / out of paper / overheating
Shutdown/charge completed
(j) Pleaseusea 5V=2A adapterto charge the printer. Youmay usea phone adapterto charge
the printer.
@Connectthe USBcableto a power adapterto charge the printer. Whencharging, gently insert
or remove the power cord to prevent damaging the terminals.
@Pleaseremove the power cable after charging.
@To prevent any dangeroussituations, please do not useor chargethe printer in environments
that are too hot, too wet, or contain a lot of smoke and dust. Do not use them in bathrooms,
saunas,openflame, etc.
(9)Charging inappropriately might damagethe printer head.
@Do not touch the printer head as it might burn.
@The paper cutter blade is very sharp. Pleasebe careful when handling it.
@Ifthe printer malfunctions, gently pokethe reset hole to restart the printer.
Battery Warnings and Instructions
• Do not disassemble, crush, break, or toss the batteries into fire.
• Please do not reuse when the battery is swollen.
• Please do not use if the battery is exposed to water and high temperature.
• Using the wrong battery may cause an explosion. Please dispose of used batteries according to
the Instruction Manual.
• If the user wishes to use an adapter, please purchase and use adapters that have CCC
certificates or fulfill relevant safety standards.
04. How to Download the App
Mobile Download
Pleasesearchfor "Phomemo" on your device' s app market and download the software.
05. Install Thermal Paper
Google Play
App Store
Phomemo
1. Open the top cover and take Out
printing paper
2. Remove the adjuster
on the right sider
3. Load the printing paper 4. Install the adjuster
on the right side
5. Put the printing paper into the paper
compartment of the machineand
close the top cover
*Tips: How to distinguish the front and back Ofprinting paper
(j) Takeout a printing paperand useyour nailsto scratch the paper firmly,and then install with
the color sideup;
@ Pleasemakesure that the smooth surfaceis facing up and aligned with the printing port.
@ Our product can print labels of different sizes.Pleaseadjust the leveron the right in
accordance with the width of the label.
06. Install APP
Method 1:
Turn on your phone' s Bluetooth and open
your PhomenoApp. Pressthe button on the
top right of your PhomenoApp homepage
and select M03AS from the list.
Method 2:
Double-press the printer' s power button to print
a QR code. Open your Phomeno App and press
the button on the top right of your PhomenoApp
home page.Onthe selection page,pressscan
and scan the QRcode to connect to the printer.
NOTE
• Android system needs to enable positioning and allow app to obtain
relevant permissions.
06. Install APP
Method 1:
Turn on your phone' s Bluetooth and open
your Phomeno App. pressthe button on the
top right of your Phomeno App home page
and select M04AS from the list.
Method 2:
Double-press the printer' s power button to print
a QR code. Open your Phomeno App and press
the button on the top right of your PhomenoApp
home page.Onthe selection page, pressscan
and scan the QR code to connect to the printer.
NOTE
• Android system needs to enable positioning and allow app to obtain
relevant permissions.
07. Warranty
Thank you for choosing our product.
• Weprovide "Exchange/Refund"servicesfor customerswithin one year upon the purchase
of the product.
08. After-sales services
Whatsapp : +8613928088284 / +8615338193665
Skype : Phomemo Team Jessie / Phomemo Team Helen
+1 855 957 5321(us only)
Office Hours: Monday to Friday from 9 a.m. to 5 p.m. EST
support@phomemo.com
O mvw.phomemo.com
OMube pleasesearchfor "phomemo" to find more guides on how to operate the printer.
09. Warranty Card
Return
User Info
Product In
equ.remen
of return
replaceme
/repair
Maintenan
records
Exchange
Gender:
Repair
Name:
Address:
Purchase date:
Product order number:
Product Serial Number:
Reasondescription:
Failure condition:
Handling situation:
Maintenance ticket number:
Phone:
Maintenance person:
Delivery date:
Delivery date:
10. Official Thermal paper Type
O)Waterproof,oilproof, PVCthermal paper:Doesnot contain Bisphenol-A.Scratch-resis
tant. Can retain the printed image for 7 10 years.
@Color thermal paper:Doesnot contain Bisphenol-A.Includes colorssuchasyellow, pink,
blue, etc. Canretain the printed image for up to 5 years.
@Self-adhesivethermal paper: Doesnot contain Bisphenol-A.The thermal paper hasan
adhesiveside that can stick to objects. Canretain the printed image for up to 10 years.
@Semi-transparent thermal paper: Doesnot contain Bisphenol-A.Waterproof,oilproof,
and scratch-resistant. Excellent retention of the printed image for up to 15 years.
•The above mentioned areofficial Phomemothermal papers.
'We are not responsiblefor any damagecaused to the printer if unofficial thermal papers
are used.
11. Basic Functions
10.1 Print images
Steps:
I.Choose the "Print Images" function in the PhomemoApp
2.Add the photos you wish to print.
3.Adjust the setting of the image in the workspace.
4.Choosethe printing intensity.
5.Pressthe "print" button on the lower right cornerto print.
10.2 Graphic Function
he Graphics library contains various materials drawn by artists. You can modify and
personalizethe materials usingthe following steps.
Step1: Select the "Graphic" function in the PhomemoApp.
Step 2: Select any object to enter the edit screen.
Step3: Youcan create personalizededits by adding text, table, image, stickers, QRcodes
on the edit screen. Any content edited is previewed on the edit screen.
Function
Text
Table
Image
Emoji
QR code
Description
Selecting"Text" will insert atext boxfor editing. Youcan
edit the content' s font, alignment, etc.
Selecting "Table" will insert a table for editing.
Selecting " mage" will insert an image for editing or
printing.
Selecting "Emoji" will insert an Emoji for editing or printing.
Selecting"QRCode"will bring you to a screenwhereyou
can insert any text or numbers to generate a QR Code.
Step 4: Press the button on the upper right corner to print.
10.3 Printing Windows Application Files
Selectthe "print Web" function in the PhomemoApp and enter the URLto accessthe
webpage.Pressthe "Print" button to print the content of the webpage.
12. Frequently Asked Questions
Common problems and solutions
Problem
Only half the paper
isprinted
The printer cannot
charge properly
Cannot connect to
the Printer' s
Bluetooth
Unable to print
Paperjammed in the
printer
App showsthat the
printer has run out
of paper
Missingprints
The text on the paper
is faint
Reason
L The paper holder is not
installed correctly
2. The printer head did
not connect properly
I. Unable to charge
2. The charger is
overheating
3. Unable to switch on
printer
1. Yourphone' s Bluetooth
is deactivated
2, The Appcannot detect
the printer
3. Connecting to multiple
devices
4. The phone' s location
has not been turned on
1. Paper comes out
Without prints
2. System Bug
3. There' s a black line on
the paper
4. The Indicator light is
flashing
I. The paper roll has
become loose and causes
a jam
2, There' s aforeign Object
in the printer
I. NO paper comes out
2, The sensor cannot
detect any paper
3. System Bug
l, The paper holder is not
installed correctly
2, The paper is wrinkled or
deformed
3, The printer' s cover is
not closed properly
4. The printer' s power is
too low
5. The paper is exposedto
the air for a long time
mproper storage
Solution
Reinstallthe paper holder accordingto the paper
adapter.
Reinstallthe paper holder accordingto the paper
adapter.
Connectthe printer. Youcancheck the remaining
power of the printer atthe Bluetoothconnection
indicator in the upper right corner.
use a 5V m2A charger, Under normal circumstances,
the printer will befully charged in 2-5 hours.
Do not leavethe printer unchargedfor more than 3
months or so,The battery power might run out
completely and fail to activateor charge.
Activateyour phone' s Bluetooth. (Bluetooth
function doesnot activateautomatically.You have
to activateit manually)
The printer is not turned On,Turn on the printer.
Pressthe PowerButton ofthe printer twice to print
the QR Code. Scan the QR Code to connect to the
printer.
Disconnectyour printer from other existing phones.
Youmay only connect the printerto one phone at a
time.
Youcannot connect to the printer while connected
to your Bluetoothearphones.Disconnectfrom all
Otherdevicesbefore connecting to the printer.
Android devices need to turn On their location,
The paper isinstalled the Otherway round The
printing surfaceshould be installed facing up.
Restartyour phone.
The paper is stuck, pull out some paper.
There's no power.Chargefor half an hour.
Reinstallthe paper.Thepaper is not pulled tothe
output slot. Pulla segmentof paper out of the
paper output slot.
Removethe paper holder, manually pull the paper
roll tight, and reinstallthe paper holder. Or use the
paper roll directly.
Openthe printer' s paper Compartment anduse
rubbing alcohol to clean the interior of the printer.
Reinstallthe paper.The paper is not extended
toward the paper output slot.
The sensorhas malfunctioned. Userubbing alcohol
to clean the sensor.
uninstall and reinstallthe App
Reinstallthe paper holder accordingto the paper
adapter.
Take out the paper and cut Off the deformed area.
Reinstall and continue to print,
Closethe printer' s cover properly usingyour palm.
No power. Chargebefore printing.
Setthe printing intensity to the highest.
The paper will expire even if placed inside the
machine when exposedto humidity andthe air for
a long time.
Store unusedpaper in a sealedbagor container.
Thermal paper should not be gluedtogether.
Recordyour edits before you print. After printing,
avoid using permanent markersor rollerball pens
on the paper.
Environmental temperature, humidity, alcohol,
sanitizers,sweat,or hand soapcan causethe text to
fade.
Storethe printing papers awayfrom sunlight in a
dry environment.
Afterprinting, do not store the paper with the
printing surfacetouching another printing surface
or plastic surface.
Pleasechooseself-adhesivethermal paper Some
alkaline-basedadhesivewill causethe print to fade
faster.
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