PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA),
and
Pioneer Electronics Of
Canada,
Inc.
(POC),
warrantthat products distributed
by
PUSAin
the
U.S.A.,
and
by
POC
in
Canada thatfail
to
function properly under normal
use
due to a manufacturing defect
when
installed
and
operated according
to
the
owner's manual enclosed with
the
unit will
be
repaired or replaced
with
a unit of comparable value, atthe option of PUSAor
POC,
without charge
to
you
for parts or actual repair
work.
Replacement units and/or parts supplied under this warranty may
be
new
or rebuilt at
the
option ofPUSAor
POC.
THIS
LIMITED WARRANTY APPLIES
TO
THE
ORIGINALORANYSUBSEQUENTOWNER
OF
THIS PIONEER PRODUCT
DURING
THE
WARRANTY
PERIOD
PROVIDED
THE
PRODUCT
WAS
PURCHASED FROMAN AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE
U.S.A. OR CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDE A SALES
RECEIPT
OR
OTHER
VALID
PROOF
OF PURCHASE SHOWING
THE
DATE
OF
ORIGINAL PURCHASE
OR,
IF
RENTED,
YOUR
RENTAL CONTRACT SHOWING
THE
PLACE
AND
DATE
OF
FIRST RENTAL.
IN
THE EVENT SERVICE
IS
REQUIRED,
THE
PRODUCT
MUST
BE
DELIVERED
WITHIN
THE
WARRANTY PERIOD, TRANSPORTATION
PREPAID,
ONLY
FROM
WITHIN
THE
COUNTRY
OF
PURCHASE
AS
EXPLAINED
IN
THIS
DOCUMENT.
YOU
WILL
BE
RESPONSIBLE
FOR
REMOVALAND INSTALLATION
OF
THE
PRODUCT.
PUSAOR POC,ASAPPROPRIATE, WILL
PAY
TO
RETURN
THE
REPAIRED
OR
REPLACEMENT
PRODUCT
TO
YOU
WITHIN
THE
COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
... ................................... .............................................................. ...... ...................................................... 1 Year 1 Year
The
warranty
period
for
retail
customers
who
rent
the
product
commences
upon
the
date
product
is
first
put
into
use
(a)
during
the
rental
period
or
(b)
retail
sale,
whichever occurs
first.
WHAT IS NOT COVERED
IF
THIS
PRODUCT
WAS
PURCHASED
FROMAN
UNAUTHORIZED
DISTRIBUTOR,
THERE
ARE
NO
WARRANTIES,
EXPRESS
OR
IMPLIED,
INCLUDING
THE
IMPLIED
WARRANTY
OF
MERCHANTABILITY
AND
THE
IMPLIED
WARRANTY
OF
FITNESS
FORA
PARTICULAR
PURPOSE
AND
THIS
PRODUCT
IS
SOLDSTRICTLY"AS IS" AND''WITHALLFAULTS".
PIONEER SHALL
NOT
BE
LIABLE FOR ANY CONSEQUENTIALAND/OR INCIDENTAL DAMAGES.
PIONEER
DOES
NOT
WARRANT ANY
PRODUCT
LISTED ABOVE
WHEN
IT
IS
USED
INA TRADE
OR
BUSINESS
OR
INANYINDUSTRIALORCOMMERCIALAPPLICATION.
THIS
WARRANTY
DOES
NOT
APPLY
IF
THE
PRODUCT
HAS
BEEN
SUBJECTED
TO
POWER
IN
EXCESS
OF
ITS
PUBLISHED
POWER
RATING.
THIS
WARRANTY
DOES
NOT
COVER DISPLAY
SCREENS
DAMAGED BY
STATIC,
NON-MOVING,
IMAGES APPLIED
FOR
LENGTHY
PERIODS
(BURN-IN).
THIS
WARRANTY
DOES
NOT
COVER
THE
CABINET
OR
ANY
APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY
DAMAGE
TO
RECORDS
OR
REC()R[)N3
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE
PRODUCT
RESULTING
FROM
ALTERATIONS,
MODIFICATIONS
NOT
AUTHORIZED
IN
WRITING
BY
PIONEER,
ACCIDENT,
I\ISUSE
OR
ABUSE,
DAMAGE
DUE
TO
UGHTNINGORTOPO\NERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERES,ORTHEUSEOFBATTERESNOT~TOTHOSE
SPECFIEDINTHEOWNER'SMANUAL.
THIS WARRANTY
DOES
NOT COVER THE COST
OF
PARTS
OR
LABOR WHICH WOULD
BE
OTHERWISE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY
OBTAINED
FROM
ANY
SOURCE
OTHER
THAN
APIONEERAUTHORIZED
SERVICE
COMPANY
OR
OTHER
DESIGNATED
LOCATION.
THIS
WARRANTY
DOES
NOT
COVER
DEFECTSORDAMAGECAUSED BY THE
USE
OF
UNAUTHORIZEDPARTSORLABORORFROM
IMPROPER
MAINTENANCE.
ALTERED,
DEFACED,
OR
REMOVED SERIAL NUMBERS
VOID
THIS
ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN THE
U.S.A.-
PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY
AND
FITNESS
FORA PARTICULAR
PURPOSE,
TO
A
PERIOD
NOT
TO
EXCEED
THE
WARRANTY
PERIOD.
NO
WARRANTIES
SHALLAPPLY AFTER
THE
WARRANTY
PERIOD.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS
ON
HOW
LONGAN IMPLIEDWARRANTYLASTSANDSOMESTATES DONOTALLOWTHEEXCLUSIONS
OR
LIMITATIONS
OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
LIMITATIONS
OR
EXCLUSIONS
MAY
NOT
APPLY
TO
YOU.
THIS
WARRANTY
GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA·
EXCEPT
AS EXPRESSLY
PROVIDED
HEREIN,
THERE
ARE
NO
REPRESENTATIONS,
WARRANTIES, OBLIGATIONS
OR
CONDITIONS,
IMPLIED,
STATUTORY
OROTHERWISE,APPLICABLETOTHIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A. or
Canada
to
receive warranty service
you
need
to
present your sales receipt or your rental contract showing place
and
date of original owner's transaction.
UAA
-Please contact one
of
the following Pioneer partners
to
obtain service:
Your Authorized Pioneer Dealer- Your Pioneer Dealer may repair or replace your unit, or refer
you
to
an
Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service Company -
Can
perform repairs for most Car Electronics products and can advise other options
as
applicable. Please access the
Pioneer website at www.pioneerelectronics.com and click
on
"Support"
and select
"Find
a Service
Center"
to
find the nearest Pioneer servicer.
Pioneer Customer Support- Can advise the optimal service option for your model
and
geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANAPA-
POC
has
a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada
as
listed below to obtain a local service location.
Shipping Your Unit
for
Service-Please package it carefully
and
send
it,
transportation prepaid
by
a traceable, insured method,
to
an
Authorized Service Company or
Pioneer.
Use
adequate padding material
to
prevent damage
in
transit. Include your
name,
address
and
telephone number where
you
can
be
reached during business
hours.
On
all
complaints
and
concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction
at
(905) 479-4411.
IN
THE
U
S.A.
IN
CANADA
For hook-up and operation of your unit or
to
locate
an
For additional information
on
this warranty, please call or write:
Authorized Service
Company,
please
call
or write: CUSTOMER
SATISFACTION
GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O.
BOX
1720
340
FERRIER
STREET,
UNIT 2
LONG
BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN
THE
U.S.A. - Following our response to any initial request
to
Customer Support, should a dispute arise between
you
and
Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute.
The
Complaint Resolution Program
is
available
to
you
without charge.
You
are required to use the Complaint Resolution Program
before
you
exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To
use
the Complaint Resolution Program call1-800-421-1404
and
explain
to
the customer service representative the problem
you
are
experiencing,.steps
you
have taken
to
have
the
product repaired during the warranty period
and
the
name
of the authorized Distributor/Dealer
from
whom the Pioneer product
was
purchased. After the complaint
has
been
explained
to
the
representative, a resolution number will
be
issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute
and
will either:
(1)
respond
to
your complaint
in
writing informing
you
what action Pioneer will
take,
and
in
what time period, to resolve the dispute; or
(2)
respond
to
your complaint
in
writing
informing
you
why it will not take any action.
IN
CANADA-
Call
the
Customer Satisfaction Manager at (905) 946-7 412
to
discuss your complaint
and
to
obtain a prompt resolution.
RECORD
THE
PLACE
AND
DATE
OF
PURCHASE
FOR
FUTURE
REFERENCE
Model
No.
_________________
Serial
No.
________________
Purchase Date
________
_
PurchasedFrom-------------------------------------------------
KEEP
THIS
INFORMATION
AND
YOUR
SALES RECEIPT
IN
A
SAFE
PLACE
< QRY3001-B/S >
UCC0212
Pimted in China
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