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Plantronics Savi W720-M User Manual

Plantronics Savi W720-M
35 pages
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Savi
®
W710-M/W720-M
Multi Device Wireless Headset System
User Guide

Other manuals for Plantronics Savi W720-M

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Plantronics Savi W720-M Specifications

General IconGeneral
TypeWireless Headset
Wearing StyleOver-the-head
Wireless TechnologyDECT
Talk Timeup to 10 hours
Digital EncryptionYes
Multi-device ConnectivityYes
Charging Time3 hours
MicrophoneNoise-canceling
Microphone Frequency Response100 Hz
Speaker Frequency Response20 Hz
Microphone TypeNoise-canceling
RangeUp to 350 feet
Earpiece TypeSingle-ear

Summary

Welcome

System Requirements

Details hardware and software needed for the headset system, including OS, processor, RAM, display, and browser.

DECT Enhanced Security

Explains Plantronics' adoption of DECT Forum security recommendations and certification.

DECT Information

Discusses DECT 6.0 wireless frequencies, regional authorization, and legal implications.

What's in the Box

WH300 headset (monaural)

Image and label for the monaural headset model.

WH350 headset (binaural)

Image and label for the binaural headset model.

Base and charge cradle

Image and label for the base station and charging cradle.

USB cable

Image and label for the USB connection cable.

Telephone interface cable

Image and label for the cable connecting to a desk phone.

Power supply

Image and label for the power adapter.

Base and Headset Basics

Base

Diagram identifying numbered parts of the base station.

Headset

Diagram identifying numbered parts of the headset.

Accessories

Electronic hookswitch cable (EHS cable)

Explains the EHS cable for remote call control and automatically lifting the handset.

HL10 lifter

Explains the HL10 lifter for lifting the handset and enabling remote call control.

Customize Your Headset

Adjust the Headband

Instructions and diagrams for adjusting the headset headband for optimal fit and comfort.

Adjust the Mouthpiece

Instructions and diagrams for positioning the microphone boom for clear audio.

Charge Your Headset

Charging Process

Steps for connecting the base, placing the headset in the cradle, and understanding charging indicator LEDs.

Desk Phone: Connect and Call

Choose Desk Phone Setup

Details three connection setups (A, B, C) for desk phones, including standard, HL10 lifter, and EHS cable.

Make a Desk Phone Call

Steps for initiating and ending calls using the desk phone, including troubleshooting dial tone.

Mobile: Connect and Call

Pairing Mobile Phone

Instructions for pairing a mobile phone via Bluetooth, including search mode and passcode.

Making Mobile Calls

Steps for initiating and ending calls using the mobile phone.

Computer: Connect and Call

Connect Your Computer

Instructions for connecting the headset system to a computer via USB.

Place a Softphone Call

Steps for making and ending calls using a computer softphone.

Position Your Base

Recommended spacing between desk phone, base, and computer to avoid interference.

Audio streaming

Instructions for playing media from a mobile phone using Bluetooth A2DP.

Headset Features

Headset Controls

Identifies headset buttons (LED, volume, call control, mute, mic) and their functions.

Headset Power

Explains headset is always on, sleep mode, and waking the headset.

Headset Battery Level

Details talk time, power consumption, low battery warnings, and status indicators.

Mute your Headset During a Call

Instructions on how to mute/unmute a call and related indicators.

Adjust Your Headset Volume

How to adjust headset volume via headset buttons, base dials, or computer/mobile settings.

Turn On/Off Headset LED

How to toggle the headset LED indicator on or off.

Out of Range Warning Tones

Explains tones heard when out of range and call behavior.

Base Features

Base Buttons

General explanation of base buttons for opening phone lines/channels.

Base Subscription Button

Details on changing default outbound line and methods for subscribing headsets to the base.

Subscription and Security Levels

Discusses DECT enhanced security, compatibility with older versions, and security level indicators.

Disabling Over-the-Air Subscription

How to disable/enable over-the-air subscription via base button or Plantronics Hub.

Base Subscription Button LED

Table detailing LED status and corresponding base status during subscription.

Set the Range

How to adjust the wireless range (High, Medium, Low) via base buttons or Hub.

Auto Connect Feature

Explanation of automatic mobile phone connection and how to customize it.

Daily Use

Incoming Calls

How to answer calls from desk phone, mobile, or computer, including handling multiple calls.

Reject a Mobile Call

How to reject an incoming mobile call using the base button.

Outgoing Calls

Instructions for placing calls via desk phone.

Place a mobile phone call

Steps for initiating and ending calls using the mobile phone, including audio transfer.

Place a Softphone Call

Steps for initiating and ending calls using a computer softphone.

Multi-Phone Status

How the headset updates presence status in Lync/Skype based on call activity.

Mobile Phone and Headset Audio

How to manage audio between mobile phone and headset.

Combine Audio From Any Two Lines or Channels

How to combine audio from two devices for a mini-teleconference.

Conference Up to Three Additional Headsets

Steps to subscribe guest headsets for conference calls.

Exit a conference call

How to remove guest headsets from a conference call.

View guest headsets

How to view subscribed guest headsets using Plantronics Hub.

Conferencing Additional Headsets and Security Levels

Discusses security levels when conferencing with older DECT components.

Advanced Use

Install Plantronics Hub

Instructions for downloading and installing the Plantronics Hub software.

Start Hub

How to launch the Plantronics Hub application.

Hub Tabs

Overview of the tabs within Plantronics Hub (About, Updates, Settings, Help).

Hub Settings Options

Detailed breakdown of general and Savi 700 Series specific settings within Plantronics Hub.

Default Phone Line for Outbound Calls

How to set the preferred line for outgoing calls.

Auto Answer

How to configure the headset to automatically answer calls when removed from the cradle.

Microsoft Office Communicator/Lync Dial Tone

Feature to enable/disable voice commands and Lync dial tone behavior.

Audio Sensing

Feature to automatically establish PC radio link upon detecting PC audio.

Second Inbound Call

Options for handling a second incoming call (ring continuously, once, or ignore).

Mute Reminder Volume

Controls the volume of mute reminder tones or turns them off.

Ring Tones and Volumes

Settings for desk phone, mobile phone, PC ringtones, system tones, and volume control preference.

Softphones and Media Players

Settings for media player actions on incoming calls and selected softphones/ringtones.

Presence

Settings for automatically updating presence status in Lync/Skype.

Wireless

Configuration options for auto-connect, Bluetooth, over-the-air subscription, voice commands, range, and bandwidth.

Advanced

Settings for anti-startle, audio limiting, hours on phone, and streaming audio.

Additional Device Management Tools

Information on Plantronics Update Manager for software/firmware updates and checking for them.

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