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PS1_0001 [EN]
Exchange Procedure
If you require a replacement within
the warranty period, please contact
“Ploom Exclusive Customer Service”
(back cover) for an explanation of the
free exchange procedure.
• You must provide proof of purchase
and the warranty period.
• The shipping destination for
replacements is limited to
addresses in Japan.
Other
• When a product is exchanged free
of cost, it will be replaced with a
product equivalent to the one that
you purchased. Please note that
the recovered product will not be
returned to you.