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Ploom S - Exchange Process

Ploom S
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37
PS1_0001 [EN]
Exchange Procedure
If you require a replacement within
the warranty period, please contact
“Ploom Exclusive Customer Service”
(back cover) for an explanation of the
free exchange procedure.
You must provide proof of purchase
and the warranty period.
The shipping destination for
replacements is limited to
addresses in Japan.
Other
When a product is exchanged free
of cost, it will be replaced with a
product equivalent to the one that
you purchased. Please note that
the recovered product will not be
returned to you.

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