3- Troubleshooting
Measured over the distance:1-5cm (0.4-2in)
Incorrect test position. See �igure 2 Measuring position and distance.
Optimum measurement distance is 1cm
MESSAGE SITUATION SOLUTION
Temperature taken in not within Typical
human temperature range.
(34.0~43.0℃ or 93.2℉~109.4℉).
Subjects forehead hair, Antipyretic stickers,
head with sweat, etc.
Some people's body temperature is lower
than the general population.
Operating temperature exceeds the range of
speci�ied temperature.
The screen �licker, automatic turn off.
Battery capacity is too low. Taking
Temperature is not allowed.
(1) Power is off.
(2) Improper battery installation.
(3)The battery is exhausted.
(4)Display remains blank.
(1)Press ON button again.
(2)Check the battery polarity.
(3)Replace with a new battery.
(4)Contact the retailer or service center.
Ambient temperature changes too fast Wait until the ambient temperature
is stably.
Install a new battery
Replace battery or the product has been
damaged, needs repairs.
Move to a room within the operating range
wait 30 minutes before taking temperature.
The main concern fever temperature
Subjects sit quietly 5-10 minutes before the
test.
Make sure the forehead thermometer is
for forehead measurement, not other
human body site.
33
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