POCTech CT100C - Page 14

POCTech CT100C (CT10) CGM
Frequently Asked Questions
March 2020 – Global FAQ Master
Page 14 of 21
Question
Response
55.
How close can POCTech CT-10 Sensor be inserted
next to an Insulin Pump?
Avoid injecting insulin or placing an insulin pump infusion set within 3 inches (8 centimeters) of a
sensor.
(Reference: User Guide)
56.
Can POCTech CT-10 Sensor be worn next to or
near a medicated patch for other conditions?
The proximity of the POCTech CT-10 Sensor with medicated patches has not been studied.
Please contact your healthcare professional for advisement.
57.
What if the patient has a preexisting skin problem?
Tell your healthcare professional if you have any skin conditions. POCTech CT-10 should only be
applied to intact, healthy skin.
58.
What are the letters and numbers printed on the
POCTech CT-10 Transmitter?
The “P” symbol represents the legal manufacturer of the device, POCTech Co. Ltd.
The “CT-100C
10
” represents the model number of the device and the 10-day sensor wear time.
The “SN” followed by 8 digits represents the unique serial number of the transmitter. When
pairing the Transmitter to the Receiver, this is the number that will show up on the Receiver
screen.
The printed text on the Transmitter is for the safety of the user as well as for those who may come
in contact with a Transmitter/Sensor during medical treatment.
59.
What is the purpose of the SD Card slot on the side
of the Receiver?
The SD Card slot on the Receiver is non-functioning. You do not need to perform any actions with
the SD Card slot.
60.
Can you send me a replacement USB cable?
We do not have replacements available at this time for the USB Type C connector cable.
USB Type C cables are very common and can conveniently be purchased online or at an
electronics store.
61.
Can you send a replacement Receiver USB port
dust protector?
We do not have replacements available at this time for the USB port dust protector.
USB port dust protectors are common and can be purchased online and may also be available at
an electronics store.
62.
What is the sensor comes off or gets pulled off by
accident?
If the sensor comes off, it cannot be reused, a new sensor should be applied.
63.
Do I still need to use a blood glucose meter?
LOCALIZATION REQUIRED FOR BGM
MENTIONED
The POCTech CT-10 system delivers real-time continuous glucose readings and trends, which
means that it provides valuable information that you can use to manage your diabetes.