POCTech CT100C - Page 15

POCTech CT100C (CT10) CGM
Frequently Asked Questions
March 2020 – Global FAQ Master
Page 15 of 21
Question
Response
64.
Is the sensor painful to insert?
You may feel something similar to what you may have experienced with a fingerstick. In a study
completed in February 2020 we received feedback from 73.9% of the wearers that they
experienced very little discomfort with sensor insertion.
(Reference: Survey Data from Keystone 2.0)
65.
Can I recycle the sensor inserter?
The plastic shell package that the sensor is in can be recycled. The inserter device is considered
medical waste and cannot be recycled.
66.
Does POCTech CT-10 CGM have a Mobile App?
Why is the Mobile App mentioned in the UG?
The POCTech CT-10 CGM App is available in Google Play for Android mobile phone user. The
customers can download it for free.
67.
Can I use both the Receiver and the Mobile App at
the same time?
The Transmitter can only be paired to one device at a time, either the Receiver or the Mobile App.
For example, once you have paired the Transmitter with the Mobile App, the Receiver will not be
able to “find” the Transmitter, as it is already in a pairing relationship with the Mobile App.
68.
Can I connect to other Mobile Apps? (Apple
HealthKit, Glooko, Caregiver Apps, etc.)
The POCTech CT-10 CGM is compatible with NightScout.
69.
Is there are caregiver app available?
POCTECH CT-10 does not offer a caregiver app at this time.
70.
Do I have to use the Receiver in order to get my
glucose data?
The POCTech CT-10 sensor and transmitter can also be paired with the POCTech CT-10 App.
The Mobile App serves as an alternative to the Receiver.
71.
How much data can be stored in the Transmitter?
The POCTech CT-10 Transmitter will hold all 10 days of sensor data, for the life of the sensor.
72.
How much data can be stored in the Receiver?
The Receiver will hold up to 10 full sensor sessions of 10-days each. This adds up to
approximately 100 days of glucose data.
73.
How much data can be stored in the Mobile App?
The POCTech CT-10 App does not limit the amount of glucose data that can be stored. The only
limitation is the amount of storage space on your mobile device.
74.
Where can I find the POCTech CT-10 Software?
The POCTech CT-10 Software can be downloaded, Software is available for both MAC and PC
computers.
75.
How much data can be stored in the PC Software?
The POCTech CT-10 PC Software does not limit the amount of glucose data that can be stored.
The only limitation is the amount of storage space on your computer.
76.
How often does the Transmitter send a glucose
reading to the Receiver/Mobile App?
The transmitter will send a glucose reading every 3 minutes.
77.
How many Event markers can I put in at the same
time?
A blood glucose calibration reference value and one Event marker can be added in the same 3-
minute period. If you enter a second Event marker within the same 3-minute period, it will over-
write the previously entered event.
For example, the reference BG and one event are allowed within 3-minute period:
 Reference BG + Exercise
 Reference BG + Food
 Reference BG + Medication
 Reference BG + Insulin
If you enter a Reference BG and Exercise/Medication/Insulin and then Food as the last event in
the same 3-minute time period, only the Reference BG and Food event will be saved.
(Reference: functionality explanation provided by POCTech)