POCTech CT100C - Page 16

POCTech CT100C (CT10) CGM
Frequently Asked Questions
March 2020 – Global FAQ Master
Page 16 of 21
Question
Response
78.
I forgot to enter an event marker, can I add it after
the fact?
An Event marker must be added at the time of the Event. The Event marker cannot be added to a
previous/earlier time on the Receiver.
79.
When I try to pair the Transmitter to the Receiver, I
am not seeing the Transmitter serial number pop
up.
Possible causes:
1) Do a hard restart to the Receiver by holding down the button on the right side of the
Receiver for at least 3 seconds until it completely turns off. Then hold the same button
down again for at least 3 seconds to restart the Receiver.
2) Check that the battery is installed correctly. The plus symbol on the battery should be
facing up when sitting in the body of the transmitter.
3) If you have a spare new battery, try switching to a different unused battery in the
transmitter.
4) Turn off Bluetooth
©
on your cell phone and other Bluetooth
©
devices nearby. If you are in
an area with a lot of other Bluetooth
©
devices, there may be signal interference
preventing the Receiver from find the Transmitter. Alternately, try moving to a location that
is less busy. Once the Transmitter is successfully synced to the Receiver, you can turn
your other Bluetooth
©
devices back on.
80.
What gauge/size needle is used to insert the
sensor?
The inserter needle is 22 gauge. 0.7mm
81.
Of what material is the sensor needle made?
304 stainless steel
82.
Of what material is the sensor filament made? (part
that stays under the skin)
The materials of the sensor filament under the skin meet the requirements of EN ISO 10993
standard.