point POIH5060I4B - User Manual

Questions and Answers

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Kenneth FrankAug 15, 2025
What to do if the LED doesn't come on when the point POIH5060I4B is plugged in?
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  Rachel HillAug 16, 2025
  If the LED doesn't illuminate when the unit is plugged in, it could be due to several reasons. First, ensure the plug is securely fitted into the outlet and that the outlet is functioning correctly. Secondly, check the connection between the accessorial power board and the display board. If these are not the issue, the accessorial power board or the display board might be damaged and need replacement.
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Brian MendozaAug 18, 2025
Why does the Point Hob stop heating suddenly and the display flashes?
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  Shelley RobinsonAug 18, 2025
  If heating stops suddenly and the display flashes, it could be due to the following reasons: the pan type is not correct, so use the proper pot as described in the instruction manual. Also, the unit may be overheated; in this case, wait for the temperature to return to normal and then push the “ON/OFF” button to restart the unit.
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mary99Aug 22, 2025
What to do if the Cooking Mode Indicator is on, but the point POIH5060I4B isn't heating?
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  lindabarberAug 22, 2025
  If the Cooking Mode Indicator is illuminated but heating does not commence, it may be because the hob's temperature is too high, potentially due to a high ambient temperature or blocked air intake/vent. Another possibility is an issue with the fan; check if the fan runs smoothly and replace it if necessary. Lastly, the power board could be damaged, requiring replacement.
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zprattAug 25, 2025
Why do heating zones on the same side of my Point Hob display a blank space?
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  Jacob FernandezAug 26, 2025
  If heating zones on the same side display a blank space, check the connection between the power board and the display board. If the connection is correct, the display board of the communicate part or the main board might be damaged and need to be replaced. In the case of main board damage, replace the power board.
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Michael GriffinAug 27, 2025
What does EF error mean on a point POIH5060I4B Hob?
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  Heather BryanAug 27, 2025
  The EF error code indicates that two or more keys have been triggered for an extended period. Cleaning the operation area may resolve this issue.
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pughrobertAug 30, 2025
Why aren't some buttons working, or why is the LED display abnormal on my Point Hob?
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  Cynthia MooreAug 31, 2025
  If some buttons aren’t working or the LED display is abnormal, the display board may be damaged and require replacement.
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John DoughertySep 2, 2025
What does C1 error mean on a point POIH5060I4B?
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  summercoxSep 2, 2025
  The C1 error code indicates that the temperature sensor of the ceramic glass plate is high. Please restart the induction hob after it cools down.
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Michael BrownSep 5, 2025
What does C2 error mean on a Point Hob?
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  Olivia CarrSep 5, 2025
  The C2 error code indicates that the temperature sensor of the IGBT is high. Please restart the induction hob after it cools down.
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Bridget ChangSep 8, 2025
Why does the fan motor on my point POIH5060I4B sound abnormal?
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  mlarsonSep 8, 2025
  An abnormal sound from the fan motor indicates that the fan motor is damaged and needs replacement.
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Pamela CrawfordSep 12, 2025
What does EL/EH error mean on a point POIH5060I4B Hob?
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  Victoria ReyesSep 12, 2025
  The EL/EH error code indicates an abnormal supply voltage. Power on the hob after the power supply returns to normal.