point POIH5077I4B - User Manual

Questions and Answers

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briancarrollAug 12, 2025
What to do if the LED does not come on when the point POIH5077I4B Hob is plugged in?
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  Catherine WilkinsAug 12, 2025
  If the LED doesn't light up when you plug in your Point Hob, start by checking if the plug is securely in the outlet and that the outlet is working. Also, examine the connection between the accessorial power board and the display board. If these steps don't resolve the issue, the accessorial power board or the display board might be damaged and need replacement.
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Alex TorresAug 16, 2025
Why does the point POIH5077I4B Hob stop heating suddenly and the display flashes?
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  Christopher PattersonAug 16, 2025
  If your Point Hob suddenly stops heating and the display flashes, it could be due to several reasons: * The pan you're using might not be suitable (refer to the instruction manual for proper pot types). * The pan detection circuit could be damaged, requiring replacement of the power board. * The pot diameter might be too small. * The unit may be overheated; in this case, wait for the temperature to return to normal and then push the “ON/OFF” button to restart the hob.
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Juan GayAug 20, 2025
What to do if my point POIH5077I4B Hob displays error E1/E2?
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  Julie JenkinsAug 20, 2025
  If your Point Hob is showing an E1 or E2 error, it indicates an abnormal supply voltage. Inspect whether the power supply is normal. Once the power supply issue is resolved, power on the hob again.
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Linda WolfAug 23, 2025
Why the Cooking Mode Indicator comes on, but heating does not start on my Point Hob?
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  Kevin AllenAug 23, 2025
  If the Cooking Mode Indicator is on but the Point Hob isn't heating, it could be due to a few reasons. The hob might be too hot, possibly because the ambient temperature is high or the air intake/vent is blocked. Alternatively, there might be an issue with the fan; check if it runs smoothly and replace it if necessary. Finally, the power board could be damaged, requiring replacement.
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Benjamin HunterAug 27, 2025
What to do if some buttons don’t work, or the LED display is not normal on Point Hob?
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  joshuagouldAug 27, 2025
  If some buttons on your Point Hob aren’t working or the LED display is abnormal, the display board is likely damaged and needs to be replaced.
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Jason BrownAug 31, 2025
What does error E3/E4 mean on my Point Hob, and how can I fix it?
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  Edward TurnerAug 31, 2025
  Error codes E3 or E4 on your Point Hob indicate that the temperature sensor of the ceramic glass plate is too high. To resolve this, please restart the hob after it cools down.
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barbara59Sep 3, 2025
Why do heating zones on the same side of my point POIH5077I4B Hob display “ ”?
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  Sarah TorresSep 4, 2025
  If heating zones on the same side of your Point Hob display “ ”, there could be a connection issue between the power board and the display board, so check the connection. It's also possible that the communicate part of the display board is damaged and needs replacement, or the main board is damaged, requiring replacement of the power board.
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Denise BaileySep 7, 2025
Why does the fan motor sound abnormal in my point POIH5077I4B?
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  Matthew HallSep 7, 2025
  If the fan motor in your Point Hob sounds abnormal, it is likely damaged and needs to be replaced.