What to do if my Polaris Vacuum Cleaner gets stuck?
If your Polaris Vacuum Cleaner gets stuck between objects, release the device housing and restart it. Additionally, you can reset the device by referring to the 'Connection Settings' section in the User Guide.
What to do if my Polaris PVCR 0833 WI-FI IQ HOME Vacuum Cleaner won't connect to WiFi?
If your Polaris Vacuum Cleaner fails to connect to the WiFi router, ensure your device is supported in the application by checking the 'Add Device' list. Verify your router operates at 2.4 MHz and doesn't have extra restrictions on incoming connections (like MAC address filtering). Update to the newest app version. Try closing and reopening the app. For further assistance, consult the 'Connection Settings' section in the User Guide to activate device diagnostic mode or reset the device.
What to do if my Polaris Vacuum Cleaner was successfully connected, but unexpectedly stopped responding to commands from the application?
If your Polaris Vacuum Cleaner stops responding to commands, navigate to the device page in the app and tap the asterisk in the upper right corner. In the 'Connection Diagnostics' section, review the diagnostic diagram. If you see a red section, tap the exclamation mark for guidance from the online assistant.
What to do if my Polaris PVCR 0833 WI-FI IQ HOME Vacuum Cleaner is connected but control is not available?
If your Polaris Vacuum Cleaner appears in the app but you can't control it, ensure your phone is reconnected to the WiFi network. Check your phone's WiFi settings and manually reconnect if necessary.
General| Type | Robot Vacuum Cleaner |
|---|---|
| Cleaning Type | Dry |
| Battery Type | Lithium-Ion |
| Battery Capacity | 2600 mAh |
| Operating Time | Up to 120 minutes |
| Charging Time | 240 minutes |
| Noise Level | 65 dB |
| Smart Home Ecosystem | Amazon Alexa, Google Assistant |
| Connectivity | Wi-Fi |
| IQ Home Compatibility | Yes |
| Features | Wi-Fi, App Control, Scheduled Cleaning, Auto-Recharge |
| Navigation | Gyroscope |
| Dustbin Capacity | 0.6 liters |
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