9. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The vacuum cleaner does
not turn on.
Battery flat. Charge the appliance.
The brush does not work
or makes an unusual
sound.
The brush is not
attached correctly.
Dirty or blocked brush.
Check and correctly connect the
brush.
Clean the interior of the brush as
described in the maintenance
section.
Reduced vacuuming
action.
Dust-collector tank is
full.
Empty the dust-collector tank.
Battery charger hot
during recharge phase.
This is normal when the
battery is recharging
------------------
The battery charger is
connected but the appli-
ance is not charging.
The battery charger is
not connected correctly.
The battery charger or
cable is broken.
Batteries expired.
The battery charger is
not original model and
its voltage is incorrect.
Ensure that the battery charger is
connected properly.
Contact a service centre.
Contact a service centre.
Use the original battery charger
provided.
The LED turns red. The battery is almost
flat.
Stop vacuuming and recharge.
There is extra dust and
debris and it falls on the
floor.
The dust collector tank
has been overfilled.
Empty and clean the tank, filters
and brush.
Should the problems persist, contact an Authorised Polti Service Centre (see
www.polti.co.uk for the up-to-date list) or Customer Services.
ENGLISH
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