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Polycom CCX Series - User Manual

Polycom CCX Series
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PVOS 8.0.1 | December 2022 | 3725-13764-002A
Poly Voice Software
Poly CCX Business Media Phones with Microsoft Teams
User Guide

Table of Contents

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Polycom CCX Series Specifications

General IconGeneral
SIP Protocol SupportYes
Display5-inch color touchscreen
SpeakerFull-duplex speakerphone
ConnectivityBluetooth
Ethernet10/100/1000 Mbps
Wi-Fi802.11 a/b/g/n/ac
Operating SystemAndroid-based
PortsUSB
PowerPoE or AC adapter
Supported ProtocolsSIP
Microsoft Teams CertifiedYes
Zoom CertifiedYes
Operating Temperature0 to 40°C (+32 to 104°F)
DimensionsVaries by model
WeightVaries by model

Summary

Getting Started with Poly CCX with Teams

Poly CCX 350 Business Media Phone Hardware

Details the hardware features of the Poly CCX 350 Business Media Phone with labeled diagrams and descriptions.

Poly CCX 400 Business Media Phones Hardware

Details the hardware features of the Poly CCX 400 Business Media Phones with labeled diagrams and descriptions.

Poly CCX 500 and CCX 505 Business Media Phone Hardware

Details the hardware features of the Poly CCX 500 and CCX 505 Business Media Phones with labeled diagrams and descriptions.

Poly CCX 600 Business Media Phone Hardware

Details the hardware features of the Poly CCX 600 Business Media Phone with labeled diagrams and descriptions.

Accessibility Features

Users Who Are Deaf or Hard of Hearing

Features for users who are deaf or hard of hearing, including visual indicators, adjustable volume, and TTY support.

Users with Limited Mobility

Features for users with limited mobility, such as auto-answering and touchscreen interaction.

Signing In to and Locking Your Phone

Signing In to Your Phone

Methods for signing into Microsoft Teams on the phone using local interface or a web browser.

Locking Your Phone

Guidance on setting a phone lock PIN to limit access and prevent unauthorized use.

Set a Phone Lock PIN

Steps to enable and set a phone lock PIN, activated after a period of phone idleness.

Calling and Conferencing

Place a Call

Steps to place a call using the dialpad or by selecting a contact.

Place an Emergency Call

Instructions for placing an emergency call from a locked phone.

Poly CCX with Teams Settings

Headset Settings

Connecting USB or Bluetooth headsets for audio device use.

Connecting to a Wireless Network

Instructions for connecting your Wi-Fi capable phone to a wireless network.

Connecting Your Phone to Your Computer with Better Together

Pairing your desktop Teams app to Teams on your phone for enhanced functionality.

Connect Your CCX Phone to Your Computer with Better Together

Pairing CCX 500, 505, or 600 desktop Teams app to your phone via Bluetooth.

USB Audio Mode

Using your Poly CCX phone as a USB audio device on a connected computer.

Troubleshooting

Testing Phone Hardware

Performing diagnostic tests to troubleshoot your Poly phone's hardware.

Reboot the Phone

Instructions on how to reboot the phone to assist in troubleshooting.

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