34
Troubleshooting
WARNING! Before performing any repair work, always
ensure that the battery pack has been removed.
WARNING! Always wear heavy-duty gloves when
adjusting or cleaning, especially when handling
sharp objects.
Fault Possible cause Solution
Mower fails to
start
Safety key is
not inserted
Insert safety key
Battery is not
correctly inserted
Remove battery
and reinsert
Mower standing in
high grass
Start motor on shorter
grass or already mowed
area, change cutting height
if necessary
The mower housing
is clogged
Clean housing so blade can
move freely
Battery has no power Check and recharge battery
Mower stops
working/loses
power
Cutting height
is incorrect
Adjust cutting height
Cutting blade is worn
or damaged
Replace with new blade
from dealer service centre
Battery performance
decreasing
Check battery performance
and charge if necessary
Grass bag is not
filled sufficiently
Cutting height is
too low
Adjust and increase
cutting height
The lawn/grass is wet Allow lawn to dry
Underside of mower
deck is clogged
Clean underside of
mower deck
Cutting blade is worn
or damaged
Replace by contacting
customer service centre
Mower vibrating
at higher speed
Cutting blade
is unbalanced
Balance blade by
grinding each cutting edge
until equal
Blade is loose/
incorrectly fitted
Tighten blade bolt
Mower cuts
unevenly
The blade is damaged Sharpen blade or replace
Blade is assembled
incorrectly
Re-assemble
blade correctly