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VIII. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic fault codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below
develops. Your scooter will also emit a beep code to indicate the system fault.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been
turned off, then turned back on.
FAULT CODE CONDITION SOLUTION
!
(1)
Battery charge is low. Charge batteries as soon as possible.
! !
(2)
Battery charge is too low to operate
the scooter.
Charge batteries.
! ! !
(3)
The scooter’s battery voltage is too
high to operate the scooter, or the
charger is still connected to charger
port.
Unplug charger and/or turn key off, then
back on again.
! ! ! !
(4)
Current limit time out.
Turn the scooter off for a few minutes,
then turn your scooter back on.
! ! ! ! !
(5)
The manual freewheel lever is in the
(forward) freewheel position.
Remove the key from the key switch,
then push the manual freewheel lever to
the (rear) drive position, and restart your
scooter.
! ! ! ! ! !
(6)
Throttle control lever not at centre
position at start up.
Return the throttle control lever to centre
position, turn scooter off, then back on.
! ! ! ! ! ! !
(7)
Speed pot error.
Contact your authorised Pride Dealer for
assistance.
! ! ! ! ! ! ! !
(8)
Motor volts error.
Contact your authorised Pride Dealer for
assistance.
! ! ! ! ! ! ! ! !
(9)
Other internal errors.
Contact your authorised Pride Dealer for
assistance.
What if all the systems on my scooter seem to be “dead”?
! Make certain that the key is in the “on” position.
! Check that the batteries are fully charged.
! Push in the main circuit breaker reset button. See III. “Your Scooter.”
! Make certain that both battery harnesses are firmly connected. See VII. “Disassembly and Assembly.”
! Be sure the power down timer feature has not been activated. See V. “Operation.”
What if my scooter does not move when I engage the throttle control lever?
! When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle assembly is cut.
! Push rearward on the manual freewheel lever, turn the scooter off and then turn the scooter on to return to
normal scooter operation.
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