Pride Mobility Olympian Autolift - Troubleshooting and FAQs; Common Problems and Solutions

Olympian Autolift www.pridemobility.com 17
V I . T R O U B L E S H O O T I N G
G
TROUBLESHOOTING & FREQUENTLY ASKED QUESTIONS
PROBLEM
SUGGESTIONS
Nothing works
 Make sure that the Olympian Autolift is switched on.
 Turn the hoist off and back on again and retry.
 Check the fuse. This is next to the car’s battery, a spare fuse is always
supplied.
 Try operating via the emergency buttons, if applicable.

Does the car have a flat battery (try to start it)
Handset doesn’t work
 Try the emergency buttons. If these work, then change the battery in the
handset
 If this still does not work the handset may have been accidentally
reprogrammed, see page 6 for Radio Pairing.
Turns on but won’t lift
 Has the actuator become disconnected from the power supply?
 Check the electrical plugs between ‘UP/DOWN actuator and power
supply, reconnect if they have come apart
Turns on but won’t power in
 Has the actuator become disconnected from the power supply?

Check the electrical plugs between ‘IN/OUT’ actuator and power
supply, reconnect if they have come apart
Stops during lifting
 Is the scooter/wheelchair caught on the vehicle?
 The Olympian Autolift are all protected by safety cut outs in the
programming, if a load of more than the hoist’s capacity is lifted, the
hoist will automatically cut out. Please check this weight with your
supplier.
The actuator makes a loud
clicking noise

The stronger actuator required for 200kg lifts uses a clutch for overload
protection. If the noise only occurs at the top or bottom of the lift, this
is perfectly normal. If it occurs part way through the lift the unit is
overloaded. Check the scooter/chair is not caught against anything.
Hoist is lifting very slowly
 Is the scooter too heavy for the lift?
 440lbs (200kg) is the maximum safe working load. (See page 8)
 If the
Olympian Autolift
is extended refer to the technical section to
check the lift capacity for the setting.
 Is the vehicle’s battery charged?
What about servicing?
 We recommend yearly service to ensure safety, reliability and
performance of your
Olympian Autolift
.
What if we have an accident?
 If you think that your
Olympian Autolift
has been damaged for any
reason, please call your authorized Pride Provider for inspection and
testing before use.