Prime PR100 User Manual

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PRIME PR100

User Manual

Revision: 1.00

Document Title

PR100 User manual

Version

1.00

Finale Date

2013-10-25

Status

Released

Document Control ID

PR100

Table of Contents

Questions and Answers:

G
gevansJul 29, 2025
Why can't messages be reported to the backend server by GPRS on my Prime Emergency Phone?
- J
  Jacqueline CooperJul 29, 2025
  If messages can't be reported to the backend server via GPRS on your Prime Emergency Phone, it could be due to several reasons: * The SIM card may not support GPRS. Try using a GPRS-supported SIM card. * The APN might be incorrect or unable to directly access the internet. Contact your network operator for the correct APN. * The IP address or port of the backend server could be wrong. Ensure the IP address for the backend server is a recognized address on the internet.

Prime PR100 Specifications

General

Type	Emergency Phone
Model	PR100
Power Supply	12-24V DC
Material	Stainless Steel
Protection Rating	IP66
Weight	2.5 kg

Summary

Introduction

Product Overview

Appearance

Visual presentation of the PR100 device, including its physical design and layout.

Buttons and Interface Description

Details on the device's buttons and Mini USB interface, and their functions.

LED Description

Explanation of the different states and colors of the red and blue LED lights on the device.

Getting Started

Parts List

Identifies the components included with the PR100 device, such as the phone, adapter, and cables.

Battery Charging

Instructions and recommendations for charging the PR100 device's internal battery.

PR100 Data Cable

Information about the USB data cable for firmware updates, configuration, and charging.

How to Insert SIM Card

Step-by-step guide for correctly inserting the SIM card into the PR100 device.

Power On and Off

Procedures for powering the PR100 device on and its automated power-off function.

Making and Receiving Calls

Guidance on how to initiate, answer, and hang up calls using the PR100 device.

Troubleshooting and Safety

Trouble Shooting

Common issues and solutions, particularly regarding GPRS message reporting to the backend server.

Safety Information

Important precautions for safe device usage, including handling and environmental conditions.

Warning Statement