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Prince Castle 248-BCC - User Manual

Prince Castle 248-BCC
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Toaster Grills
Models 247-ACC & 248-BCC
247-500revH-EN Printed in USA 03/10 © 2010
Operation
Manual
Product Identification
Model 247-ACC
The Prince Castle 247-ACC & 248-BCC Toaster Grill Series
offers two practical options for quick-and-easy bread product
toasting. Both models have pivoting sides allowing for easy
access to the platens for cleaning. The 248-BCC Model has
the added feature of a Club sandwich level.
Model 248-BCC
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE
Fax: 630-462-1460 • www.princecastle.com
LIMITED WARRANTY
This product is warranted to be free from defects in material and/
or workmanship for a period of two (2) years from date of original
installation, not to exceed 30 months from date of shipment from
our factory. This warranty covers on location service for 2 years
(i.e. trip charges and/or mileage). Travel mileage is limited to
100 miles (200 kilometers) round trip (one trip per warranty) from
an authorized service agency or its sub-service agency. Any
component which proves to be faulty in material and/or
workmanship will be replaced or repaired (at the option of Prince
Castle, Inc.) without cost to the customer for parts or labor.
This warranty is subject to the following exceptions/conditions:
Use of any non-genuine Prince Castle parts voids this
warranty.
All labor shall be performed during regular work hours.
Overtime premium will be charged to the buyer.
Damage caused by carelessness, neglect, and/or abuse (e.g.,
dropping, tampering or altering parts, equipment damaged in
shipment, by fire, flood or an act of God) is not covered under
this warranty.
The power cord on this product is rated for a maximum
surface temperature of 194°F (90°C). If the cord comes into
contact with any heated surface, it may be damaged and/or
cause damage to the product and/or injury to the user.
Damage resulting from any such misuse may result in a
voided Warranty at the sole discretion of the manufacturer.

Questions and Answers

  • M
    Meghan FreemanAug 7, 2025
    What to do if the platen does not heat in my Prince Castle Toaster?
    • R
      robert68Aug 7, 2025
      If the platen of your Prince Castle Toaster isn't heating up, start by checking the power source. If the power source is OK, the power switch might be defective and needs replacement. Also, inspect the wiring for any looseness and correct it. A defective temperature probe could also be the culprit, requiring replacement. In some cases, the platen itself may be burned out or shorted, necessitating its replacement, and you should contact a service agency.
  • V
    victorlewisAug 12, 2025
    Why are buns sticking to the platen of my Prince Castle Toaster?
    • T
      Tim BakerAug 12, 2025
      If buns are sticking to the platen of your Prince Castle Toaster, it could be due to excessive heat caused by reversed upper and lower temperature probe connections. Try reversing these connections in the electrical box. Another cause might be sugar buildup on the platen, in which case you should clean the platen.
  • J
    jessica54Aug 17, 2025
    What to do if buns are being crushed in my Prince Castle Toaster?
    • S
      Shane ChapmanAug 17, 2025
      If the buns are being crushed in your Prince Castle Toaster, it might be due to stop blocks not being adjusted properly; adjust them. Warped bun trays can also cause this issue, so straighten or replace them. Additionally, improperly cut buns or a warped bun board can be the cause, so contact the bakery or straighten/replace the bun board, respectively.
  • J
    Jerry HughesAug 22, 2025
    Why is the platen cold on my Prince Castle Toaster?
    • N
      Nancy RobertsonAug 22, 2025
      If the platen on your Prince Castle Toaster feels cold, the cause might be a loose electrical connection. Reconnect the wires from the solid-state relay to the printed circuit boards.
  • M
    Mathew MarquezAug 27, 2025
    How to fix a loose platen on a Prince Castle Toaster?
    • D
      Dylan PetersonAug 27, 2025
      If the platen on your Prince Castle Toaster is loose, it could be due to loose platen bolts. Tighten the platen bolts to resolve this issue. Alternatively, worn bearings could be the cause, requiring replacement.
  • M
    melissagonzalezSep 1, 2025
    What to do if there is no alarm on my Prince Castle Toaster?
    • N
      Nicole SanchezSep 1, 2025
      If there is no alarm on your Prince Castle Toaster, it may be due to a defective timer switch, which will need to be replaced. Another possible cause is a missing activation magnet, and two magnets are required for proper function.

Summary

Limited Warranty

Safety Information

Installation

Setting the Controls

Mode Switching

Switch between Dedicated and Product modes using arrow buttons.

Resetting to Factory Presets

View;Change Set Temperature

Change Set Temperature

Changing Set Temperature

Procedure to adjust temperature settings for products.

View;Change Set Toasting Time

Change Set Toasting Time

Changing Set Toasting Time

Steps to modify the toasting time for products.

Duty Time Alarm

Standby Mode

Platen Temperature

View;Calibrate Upper Platen

Procedure to view and calibrate the upper platen temperature.

Calibrate Upper and Lower Platen

Calibrate upper and lower platen temperatures.

Platen Conditioning

Cleaning

Troubleshooting

Troubleshooting Guide

Common problems, their causes, and solutions.

Parts and Service

Wiring Diagrams

Prince Castle 248-BCC Specifications

General IconGeneral
ManufacturerPrince Castle
Model248-BCC
CategoryToaster
TypeConveyor Toaster
Voltage208-240V
MaterialStainless Steel

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