Instruction manual
11
TROUBLESHOOTING
Problem Possible causes Suggested solution
The machine
doesn't work.
Is the power line properly
connected?
Connect the plug into the
socket.
Full water indicator light is
on (water tank full or not in
the right place).
Drain the water in the tank and
put it in place.
The room temperature is
above 35 degrees or under
5 degrees.
The protection is started and
the machine will not work.
Is the lock on? If the lock is on, please unlock
by press and hold the lock
button for 5 seconds.
Dehumidification
function cannot
start.
Is the filter blocked? Clean the filter (screen)
according to the cleaning
instructions.
Is the air inlet or outlet
blocked?
Remove the obstruction from
the air inlet or outlet.
The machine
makes noise.
Is the machine tilted?
Move the machine to a flat,
horizontal surface.
Is the filter blocked? Clean the filter (screen)
according to the cleaning
instructions.
E1 Code Coil sensor short circuit or
open circuit
Check if the line is loose or
replace the coil sensor.
PRODUCT SUPPORT
Should you have any question or issue with this
product please contact our UK team:
Email: technical.sl.uk@smartwaresgroup.com
Phone: 0345 230 1231 (local rate)
Open Monday – Friday 10am till 4pm except Thursdays
12-30am till 4pm.
You can find all available information and spare parts at
http://www.princesshome.co.uk
EN
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