To Next PageTo Next PageWhat to do if Prokonian Indoor Fireplace displays E1 on control panel?
If your Prokonian Indoor Fireplace displays 'E1' on the control panel, it means the overheat protection device has been engaged. Unplug the unit and wait 5-10 minutes to allow the sensor to reset. Then, plug the unit back in and turn on the heater. If the problem continues, it is recommended to contact customer service.
What to do if my Prokonian Indoor Fireplace power cord gets warm?
It's normal for the power cord of your Prokonian Indoor Fireplace to get warm during operation, as the heater requires more current. Check that the appliance cord and outlet connections are secure, ensuring the plug fits tightly. Monitor the plug and outlet frequently during use for excessive heat. If the plug or outlet becomes HOT, stop using the appliance and consult a qualified electrician to inspect or replace the overheating outlet(s).
What to do if Prokonian SP4320-HE-FG Indoor Fireplace displays E2 on control panel?
If your Prokonian Indoor Fireplace displays 'E2' on the control panel, it indicates that the ambient temperature sensor is broken or not working correctly. Unplug the unit, wait 5-10 minutes for the sensor to reset, then plug it back in and turn on the heater. If the issue persists, contact customer service.
How to fix Prokonian SP4320-HE-FG Indoor Fireplace when it has no power and logs do not glow?
If your Prokonian Indoor Fireplace has no power and the logs do not glow, the unit might not be receiving power. Check that the unit is plugged into a standard 120-volt outlet and ensure the power switch is in the “ON” position.
Why does the fan motor continue to blow after Prokonian SP4320-HE-FG Indoor Fireplace is powered off?
The fan motor in your Prokonian Indoor Fireplace continues to run after being powered off as a standard feature. This allows the blower to run for an additional 20 seconds to ensure that heat is not trapped inside the unit.
General| Brand | Prokonian |
|---|---|
| Model | SP4320-HE-FG |
| Category | Indoor Fireplace |
| Language | English |
Important notes on placement, warranty, and advice to read the manual before operation.
Essential safety precautions for operating the fireplace, covering fire, shock, and injury risks.
Details on proper electrical hookup, grounding, and safety precautions for power supply.
Lists all included parts and hardware necessary for assembly and installation.
Lists required tools and provides guidance on site selection and preparation before installation.
Step-by-step guide for securely mounting the fireplace onto a wall.
Instructions for assembling and setting up the fireplace in a freestanding configuration.
Explains the operation of the power button, flame button, brightness, and color adjustments.
Covers timer, clock, heater temperature, child lock, and remote control functions.
Guidelines for cleaning the fireplace and its components, and general maintenance practices.
Instructions for replacing remote control batteries and proper disposal of used batteries.
Lists common issues with the fireplace and provides corresponding solutions for troubleshooting.
Outlines warranty terms, limitations, and procedures for obtaining service.
