What to do if I have low battery voltage on my Promovec BUTCHER Bicycle Accessories?
If you're experiencing low battery voltage with your Promovec Bicycle Accessories, the suggested solution is to charge the battery.
How to fix error on the motor of Promovec BUTCHER?
If you encounter an error on the motor of your Promovec Bicycle Accessories, check the plug if the motor has one. Otherwise, it's recommended to contact your dealer.
What to do if I see an error on the brake cut off sensor of Promovec BUTCHER Bicycle Accessories?
If you get an error related to the brake cut off sensor on your Promovec Bicycle Accessories, try releasing the brake and restarting the system. If the problem persists, it's best to contact your dealer.
Explains how to power on the e-bike and how the assist functions operate.
Details the operation of the handlebar display unit and its indicators.
Details the 2 assist functions: levels (1-5) and walk assist. Also covers light toggle.
Explains how to connect the phone via Bluetooth for features like speed, trip, map, etc.
Provides step-by-step instructions for pairing the e-bike with the Promovec Connect+ app.
Lists common error codes indicated by flashing LEDs and their corresponding solutions.
Explains how to find and input tire circumference values for display settings.
Details how to mount and dismount the e-bike battery using the provided key.
Provides guidance on storing the e-bike and battery for extended periods.
Details battery type, initial charge, optimum charging conditions, and battery life.
Lists critical safety warnings for handling and charging the battery.
Explains the importance and methods for proper disposal of used batteries.
Provides instructions and cautions for charging the e-bike battery safely.
Explains how to register the battery online to obtain a 2-year capacity warranty.
Covers general cleaning, lubrication, and recommended professional inspections.
Provides guidelines for safely transporting the electric bike and its battery.
Explains the e-bike's classification under road traffic laws and safety recommendations.
Advises on obtaining insurance coverage for the electric bike.
Indicates the location of the e-bike's unique frame number.
Lists detailed technical specifications for the e-bike's components.
Provides detailed specifications for the available battery models and charger.
This document is a user manual for the Promovec BUTCHER e-bike, an electric bicycle designed for varied purposes, including both flat and hilly terrain. The e-bike is manufactured according to the European standard EPAC EN 15194:2017.
The BUTCHER e-bike is an electric bicycle that provides assistance when the rider pedals. The motor, integrated into the rear wheel, activates when a sensor detects pedal movement. The level of assist can be controlled by pre-fixed assist levels. The system automatically disconnects the engine when there is no pedal movement or when the speed exceeds 25 km/h. The e-bike is also capable of functioning as a regular bicycle without electrical assistance. It is equipped with a front carrier for transporting goods, which should be tightened securely during cycling.
Getting Started: To start, ensure the battery is installed, then power on the system using the on/off button on the display. The engine will assist based on the chosen assist level when you pedal.
Display - Connect+: The display is operated by three buttons on the left side of the handlebar.
Assist Functions: The display offers two main assist functions:
Extended Features by Mobile App: Connecting a smartphone via Bluetooth to the Promovec Connect+ app provides access to additional real-time features:
Connecting New Devices (Mobile App):
Tire Size Settings: The circumference of the wheel needs to be set in the display. This can be done by measuring the distance around the wheel from valve to valve or by using the provided chart, which lists circumferences based on ETRTO and tire size values found on the tire.
Battery Mounting/Dismounting: The battery is mounted under the front carrier from the left side of the bike. Use the provided key for mounting/dismounting. Remove the key from the battery while driving. The electrical system turns on automatically when the battery is inserted.
Road Traffic Law: The electric bicycle is subject to the same road traffic laws as regular bicycles. Riders are considered cyclists and should wear helmets and ensure proper lighting.
Insurance: For insurance purposes, an electric bike is typically covered under standard household insurance, similar to an ordinary bicycle. It is recommended to consult with your insurance agent regarding the technical aspects of the e-bike.
Frame Number: The e-bike has a frame number located under the crank.
General Maintenance: The bike and electrical system require no special maintenance. Regular cleaning and lubrication of moving parts are recommended.
Wearing Parts: Wearing parts such as tires, chains, and brake pads should be replaced as needed. Models with v-brakes have a wear indicator (line or dot) engraved on the rim; if this indicator is no longer visible, the rim must be replaced.
Professional Inspection: To maintain the electric bike's condition, an inspection twice a year is recommended, with at least one annual inspection by a professional workshop.
Battery Storage:
Battery Charging:
Battery Warning:
Disposal of Battery: Batteries contain harmful substances and must not be disposed of with normal household waste. They are marked with a crossed-out garbage symbol, indicating separate collection. Used batteries should be submitted to established collection systems (recycling stations, etc.) to ensure proper recycling and environmental protection.
Charger Caution (Children):
Battery Registration: Register your battery via the Promovec website to obtain a 2-year capacity warranty, guaranteeing a minimum capacity of 70% within 2 years from the date of purchase. Registration must occur within 8 days of purchase.
Transportation of Electric Bike:
General| Brand | Promovec |
|---|---|
| Model | BUTCHER |
| Category | Bicycle Accessories |
| Language | English |
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