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ProScan PSB378W - Troubleshooting Guide

ProScan PSB378W
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Play music/movie in the paired/
connected device as usual and make
sure the volume level of it is in high
level
Sound distortion/rattle
Volume level too high Reduce the volume level by pressing
Reduce the volume level of the
paired/connected device.
Bluetooth
reception failure
Put the external BT device close to the
unit
Have not paired Pair the unit with the BT Device as the
procedures stated in this manual.
Input source incorrect
Press the Standby/Source button
The unit is in power off mode
The paired/connected device
is not in playback mode
The external device is
too far from the unit
Remote Control
not functioning
Out of working range
The battery in the remote
control is drained
Point the remote control to the
remote sensor on the unit within
16 feet, +/-30 degress
Replace with new battery
No sound or
sound weak
Volume level in minimum position
Raise the volume level by pressing
the Vol+ Button on the unit or the +
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power
The adapter is not connected
Connect the adapter to the unit and
wall outlet
button on remote control
the Vol- Button on the unit or press the
- button on remote control
Press the button
on remote control
on the
unit or press the button
on remote
control to power on the unit
TROUBLESHOOTING GUIDE
or press the Standby/Source on the unit
to switch to desired mode
16