Prospera PL009 - Troubleshooting; Common Malfunctions and Solutions

10
Trouble Sho
o
ting
If the
device
is
not
operating
properly,
p
l
ease
check
it
for the
following
proble
m
s
or conditions.
If
the
recom
m
ended
action
does not
s
o
lve
the
proble
m
,
please
return
it
to
the authorized
d
ealer
for
the
replace
m
ent/repair
of t
h
e
device.
MALFUNCTION
CAUSE
SOLUTION
Sti
m
ulation
is
weak
or not
existent
Are the
electrode
heads
in
close
co
n
t
act
with
t
h
e
s
k
i
n
?
Do the
electrode
heads
touch
each
o
t
her?
Are the
wires connected
to
the
electro
d
e
heads
and
the
m
ain
device
properly?
Are the
batteries
d
ea
d
?
R
e
m
ove,
clean
and
place
back
on the
skin.
If so then
separate.
Disconnect,
clean
and
reconnect
all
the
parts.
Replace
t
h
e
dead
batteries.
Skin
turns red
Is treat
m
ent
ti
m
e
too
long?
Treat
another
area.
Skin
feels
n
u
m
b
Are electro
d
e
heads
dirt
y
?
Do the
electrode
heads
touch
the
skin
closely?
Clean
with
da
m
p
cloth.
Re
m
ove
and
place
a
g
ain
on
the
skin
.
Device
does not
turn
on
Batteries
installed
corr
e
ctl
y
?
Are batteries
dea
d
?
R
e
m
ove
and
install
batt
e
ri
e
s.
Replace
t
h
e
dead
batteries.
Pads are
not
sticky
Pads get
d
e
teriorative
Contact
Prospera for
replace
m
ents.