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Erica FordAug 9, 2025
What to do if my PROZIS Watch cannot connect to my smartphone?
- MMichael SchmidtAug 9, 2025
If your PROZIS Watch won't connect to your smartphone, first ensure that Bluetooth is enabled on your smartphone. If it is on, make sure that the distance between your PROZIS Watch and smartphone is no more than 0.5 meters during pairing. After pairing, maintain a distance of no more than 10 meters.
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