PTZOptics PT-SUPERJOY-G1

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Summary

Introduction to PT-SUPERJOY-G1

Whats in the Box

Lists the included components with the PT-SUPERJOY-G1 joystick controller.

How to Care for Your PT-SUPERJOY-G1

Provides essential recommendations to prevent damage and maintain the warranty of the joystick.

PT-SUPERJOY-G1 Overview and Controls

Top Down View and Layout

Illustrates the physical layout of the PT-SUPERJOY-G1 controller with numbered key areas.

Button and Dial Descriptions

Detailed explanations of the functions of various buttons and dials on the controller, categorized by function.

Rear Panel and Specifications

Rear Panel Ports and Connections

Describes the available physical ports on the rear of the PT-SUPERJOY-G1 controller and their functions.

Technical Specifications

Outlines the technical details including control interfaces, protocols, power, dimensions, and warranty.

Installation and Setup

Powering and Physical Connections

Guides on powering the joystick and physically connecting cameras via network or serial interfaces.

Serial Connection Methods

Explains Daisy-Chaining and Home-Run setups for serial communication with multiple cameras.

Adding and Configuring Cameras

Adding Cameras via Joystick OSD

Step-by-step instructions for adding IP and serial cameras using the controller's on-screen display menu.

Adding Cameras via Web Interface

Instructions for configuring and adding cameras to the controller using its web-based user interface.

Camera Control and Operation

Joystick OSD Menu Control

Details how to navigate and utilize the various options within the PT-SUPERJOY-G1's on-screen display menu.

Basic Camera Operations

Explains basic camera operations like Pan, Tilt, Zoom, and Preset management.

Adjusting Camera Image Settings

Covers adjustments for White Balance, Exposure, Focus, and Backlight Compensation for optimal image quality.

Basic and Matrix Mode Control

Describes simplified control modes, Basic Mode and Matrix Mode, for efficient camera management.

Joystick Web Interface and Settings

Joystick Web Interface Features

Details how to manage cameras and control them via the web interface.

Controller Settings Configuration

Outlines various settings for network, firmware upgrade, factory restore, import/export, and system preferences.

Troubleshooting and Additional Information

Troubleshooting Common Issues

Addresses common issues like "Control Failure," camera control problems, and unexpected camera movement.

Warranty, Certifications, and Changelog

Provides details on the product's warranty, certifications, and changelog for firmware updates.

The PT-SUPERJOY-G1 is a 1st-generation network and serial camera controller designed to provide in-depth control for PTZOptics and HuddleCamHD cameras in production environments. It supports both IP and serial communication, making it a flexible control solution.

Function Description:

The controller allows users to pan, tilt, and zoom cameras, adjust white balance, exposure, and focus settings, and manage camera presets. It features a comprehensive layout with dedicated buttons and dials for various controls, an LCD screen for OSD menu navigation, and an alpha-numeric keypad for input.

Important Technical Specifications:

Control Interfaces:
- Network: NIC (TCP and UDP)
- Serial: RS-232 Full Duplex, RS-485 Semi Duplex, RS-422 Full Duplex
Protocols:
- PTZOptics VISCA and VISCA over IP
- PELCO-D and PELCO-P via Serial Ports
- Limited Sony VISCA and VISCA over IP support
- Limited ONVIF support
- Limited NDI support
Variable Baud Rate: 1200 to 19200 bps
Maximum Cable Distance:
- Ethernet: 328 feet | 100 Meters
- RS-232: 50 feet | 15 Meters
- RS-485: 3,937 feet | 1200 Meters
- RS-422: 50 feet | 15 Meters
Maximum Cameras: 28 channels / cameras
Power Voltage: 12V DC
Power Consumption: 6W
Power over Ethernet: 802.3af
Working Temperature: 14° F ~ 122° F (-10° C ~ +50° C)
Working Humidity: 10% ~ 90% (non-condensing)
Weight: 3.75 lbs | 1.70 kg
Dimensions: 13.94in W x 7.09in D x 1.97in H (3.98in H including joystick) / 354mm W x 180mm D x 50mm H (101mm H including joystick)
Shipping Weight: 5.80 lbs | 2.63 kg
Box Dimensions: 14.57in W x 8.46in D x 4.61in H / 370mm W x 215mm D x 117mm H
Warranty: 2 Year Manufacturer Warranty
Certifications: FCC Class B, CE (EMC Directive 2014/30/EU), RoHS (Directive 2011/65/EU).

Usage Features:

White Balance Control: Adjusts red and blue gain, and cycles through modes like Auto, Indoor, Outdoor, OnePush, and Manual. The [RESET R/B GAIN] button resets to default, and the [ONEPUSH TRIGGER] button calibrates white balance in One Push mode.
Exposure Control: Toggles backlight compensation and cycles through exposure modes including Auto, Manual, Shutter Priority, Iris Priority, and Brightness Priority. The [IRIS / SHUTTER] knob adjusts Iris and Shutter values.
Speed Control: Dedicated buttons for adjusting Tilt, Pan, Zoom, Focus, and Preset speeds.
Custom Control Buttons: Four programmable buttons ([CUSTOM 1-4]) for sending custom commands via HTTP Trigger, UART, TCP, UDP, or Super Presets to network-based equipment.
Camera OSD Control: Buttons ([OSD ON / OFF], [OSD ENTER], [OSD BACK]) and joystick movements allow for navigating and adjusting the camera's on-screen display menu.
SuperJoy Unique Control: Includes [CAM GROUP] to cycle through camera groups, [HDMI OUTPUT] to enable HDMI output of the connected camera, [BASIC MODE] to toggle between Basic Mode and normal control, and [MATRIX MODE] to toggle between Matrix Mode and normal control.
Joystick Controller: Provides pan, tilt, and zoom (twist) control, with speed affected by the Speed Control dial.
Focus Mode Control: Buttons for [AUTO FOCUS LOCK], [AUTO FOCUS UNLOCK], and [AUTO FOCUS] to manage the camera's focus mode. The [FOCUS] dial allows fine-tuning.
Controller Information: [INQUIRE] button to open the controller's device list and [SETUP] button to open the controller's OSD menu.
Preset Control Buttons: [HOME] button to send the camera to its home position. [SET] and [CALL] buttons, used with the alpha-numeric keypad, allow setting and recalling up to 255 camera presets. Quick Set and Quick Call Preset Shortcuts are available by holding or tapping alpha-numeric keys.
Focus & Zoom Control Dials: [FINE TUNE FOCUS] and [FINE TUNE ZOOM] dials for precise, low-speed adjustments.
Camera Select Buttons: [CAM ID] allows selecting any camera via the keypad, while [CAM #] buttons (1-6) provide quick selection.
Alpha-Numeric Keypad: Used for numerical input and accessing various controller features.
Power Options: Can be powered by the included 12V 2A international power supply or Power over Ethernet (802.3af).
Camera Connection: Supports Network Control (TCP/UDP) and Serial Control (RS-232, RS-485, RS-422). Offers "Daisy-Chaining" and "Home-Run" setups for multiple serial cameras.
Network Setup: Dynamically obtains an IP address via DHCP or allows for static IP configuration through the OSD menu.
Web Interface: Provides device management for adding and configuring cameras, calling presets (Control page), and accessing Matrix Mode.
Settings Interface: Allows adjustment of network configuration (DHCP/Static IP, Subnet Mask, Gateway, DNS), firmware upgrades, factory restore, restart, import/export settings, user management, system settings (invert Pan/Tilt), and viewing system information (Software, Hardware, Web firmware versions).
Basic Mode: Disables most SuperJoy capabilities, limiting control to the joystick and/or calling presets. Activated/deactivated via the [BASIC MODE] button.
Matrix Mode: Disables most SuperJoy capabilities, limiting controls to calling presets 1-3 of cameras 1-3 via the alpha-numeric keypad.

Maintenance Features:

Care Instructions: Keep away from rain and moist environments. Do not remove case portions to avoid electrical shock and voiding warranty. Operate within recommended temperature (14° ~ 122°F) and humidity (10 ~ 90% non-condensing) ranges. Use only the supplied power supply. Keep away from strong electromagnetic sources.
Cleaning: Use a soft dry cloth. For extreme dirt, use a diluted neutral detergent. Do not use solvents.
Firmware Upgrade: Supports firmware upgrades via USB drive through the OSD menu.
Configuration Import/Export: Allows importing and exporting controller settings via USB drive.
Factory Restore: Option to restore the joystick to factory default settings, removing all cameras and resetting control speeds and network information.
Troubleshooting: Provides guidance for issues such as "Control Failure" on the LCD, joystick not controlling cameras, multiple cameras being controlled, camera not stopping movement, and certain functions not working with specific camera models. Recommends checking network connections, camera control addresses, and updating PTZOptics camera firmware.
Support: Contact information for PTZOptics support team and links to Knowledge Base and Forums for assistance.