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・ The company officially provides online and remote technical support channels, and customers need
to cooperate with technical engineers for problem diagnosis and troubleshooting;
・ If it is necessary to come to the door to solve the problem after the diagnosis of the technical
engineer, assign a professional technician to provide the door-to-door service;
・ For after-sales service that is not within the scope of free warranty, you need to fill in the "After-sales
Service Record Form" as required;
・ Service fee includes: after-sales maintenance fee and spare parts fee.
4.3 After-sales service consultation
If you have any questions,
please contact Purdue Technology customer service hotline: +86 755-86952935.
Email: techservice@pudutech.com
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