17
PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
WARRANTY & REPAIR
If at any point you experience issues with your Pulse PEMF Machine or Pulse
Accessories, our Warranty & Repair Department is here to help. Please follow
the troubleshooting steps below.
■ Turn your Pulse machine off and back on. This is helpful sometimes
in resetting minor performance issues and in helping our Warranty &
Repair techs to determine the type of issue you are experiencing.
■ If you are operating a Pulse X, Pulse EQ-X, or Pulse EQ-XX, accessories
and/or dummy plugs must be fully plugged into the machine in order
for it to power on.
For a tutorial on how to plug in your accessories,
https://vimeo.com/539829449
■ Try plugging your machine into another outlet on a different
breaker. This may resolve performance issues and will help our
Warranty & Repair techs to determine whether the problem you
are experiencing is power-related.
■ If the issue persists, please send an email to
warranty@pulsecenters.com containing the following information:
□ Your first and last name
□ Your business name or primary name on the account
□ The item you’re experiencing issues with (type of machine
and/or accessory)
□ A description of the issue you’re experiencing
□ Photos and/or videos demonstrating the issue
□ The serial number of any machine(s) and accessories affected
by the issue
To Next Page
Loading...