QOD Caddy - Caddy Maintenance; Maintenance and Repair Information

QODGolfInternational.www.qodgolf.com
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CaddyMaintenance
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As your golf caddy is an electric vehicle, it is necessary to continuously maintain it
throughoutitslife.QODhighlyrecommendsyouserviceyourcaddyatregularintervals
tomaximizeperformance,durabilityandreliability.Duringannualservice,thebattery
ischecked,thenutsandboltstightened,themotorischecked,thegearboxischecked,
andallelectricalconnectionsarechecked.
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Priortoundertakinganyrepairs,theQODrepaircenter/countrydistributorwillcontact
youtoexplainwhatneedstobedone,ifanything.Tobookyourcaddyforitsannual
service, please refer to www.qodgolfusa.com or contact QOD Golf International by
emailtofindyournearestQODrepaircenter/countrydistributor.
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Inordertogetmaximumvalueanduseoutofyourcaddy,itisimportanttomaintain
your caddy by keeping it clean and tidy. We recommend that you wipe down your
caddyaftereveryroundofgolf.Emphasisshouldbeplacedontheslidingparts.
Donot,underanycircumstance,pressurewashyourcaddy.
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WeatQODwishyouagreatgolfingexperience.Wearealwaysheretohelpyou.We
wantyoutoenjoythecaddy,yourexerciseandyourgame.Donothesitatetocontact
theQODrepaircenter/countrydistributorbyphoneoremail.Ifyouwouldpreferthe
manufacturer contact you, please send an email to info@qodgolf.com and we will
returnyourcalltoanywhereintheworld.
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Note: For any questions or necessary repairs, email or call the QOD repair center/
countrydistributorforthemostappropriatewaytohandleanyissuesyoumighthave.
Thiswillallowustomaintaindetailedstatisticsandprovideyouwithahigherlevelof
service.Wewillmeetallyourneedsonaverypersonallevelandstrivetoexceedyour
expectations.
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Thecaddyhasasmallnumberofpartsthatcanbeeasilyreplaced.Inordertoget
yourQODbackonthecourseassoonaspossible,itmaybemoretimeeffectiveforthe
repaircentertosendthepartandforyoutoreceivethereplacementwithourdetailed
instructions.
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First,wewanttoknowthenatureoftheproblem.Defectivepartsarereplacedatno
chargetoyouunderwarranty.Partsdamagedbymisuseorimproperoperationofthe
caddywillresultinchargesforthereplacementpartsandanylaborinvolved.Outside
ofthewarrantyperiodreplacementpartsandlaborwhererequiredarechargedfor.
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Caddy returns will behandled in thefollowing manner. Ifthe caddy requiresservice
andmustbereturnedtous,theownerofthecaddyshouldpaythefreighttoandfrom
theservicecenter.Wecanprovideapickupanddeliveryserviceatanominalcharge.
Sopleaseretaintheboxandpackagingfortransportforthesecircumstances.
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