Appendix A: Error Codes and Messages
88 Quantum LTO-9 HH SAS User’s Guide
Table 9 Error codes on the
Single-character Display
Error
Code Cause and Action
0 No error occurred and no action is required. This code displays when diagnostics have
finished running and no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
1 Temperature problem. The tape drive detected that the recommended operating
temperature was exceeded. Perform one or more of the following actions:
• Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure
documentation.
• Remove any blockage that prevents air from flowing freely through the tape drive.
• Ensure that the operating temperature and airflow is within the specified range (see
Specifications
on page 21).
Clear the error code by power cycling the tape drive or placing the drive in Maintenance
Mode. If the operating temperature and airflow are within the specified range, and the
problem persists, replace the drive.
2 Power problem. The tape drive detected that the externally supplied power is outside the
specified voltage limits (the tape drive is not operating). Perform the following action:
1 Ensure that the power connector is properly seated.
2 Turn power off/on the tape drive to see if the problem repeats.
3 Replace the tape drive if the problem persists.
The error code clears when you place the tape drive in maintenance mode.
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