Mya 4 Reaction Station – Instructions
Issue 8 Page: 7
2.1 Mya 4 Warranty Exclusions
The following are excluded from the Mya 4 Standard Warranty:
• Repairs and parts outside the 12 month warranty period (including the cost of labour, travel,
accommodation, subsistence and shipping):
→ It is the customer’s responsibility to pay for repairs and parts outside the warranty
period. All replacement parts, labour, travel, accommodation, subsistence and shipping
will be charged at current list prices.
→ Purchase orders will be required for all non-warranty work prior to
commencement of the work.
• Normal maintenance, damage due to fire, flood or other acts of nature, customer misuse,
unsuitable utilities, electrical disturbances, improper installation, improper or unauthorised
repairs, or damage incurred during shipping or transit.
• All third-party products. This includes, though is not limited to:
→ recirculator/chiller
→ pumps
→ balances
→ pH meters & probes
→ PC or laptop, etc.
→ Ethernet switch
Note Radleys will honour the manufacturing warranties of all ‘third-party’ equipment that it
supplies, i.e. equipment not manufactured by Radleys. Radleys will also pursue warranty claims
on the customer’s behalf for any equipment we undertake to repair. Please note that ‘third-
party’ manufacturers will require proof of purchase and date of purchase before they will process
any warranty claim.
• All glassware, consumables and accessories. This includes, though is not limited to:
→ glass flasks, vessels, tubes, vials, lids, condensers, funnels, adapters, stoppers, etc.
→ PTFE or glass stirrer shafts/bars
→ PTFE caps
→ tubing
• Any financial claims resulting from the unavailability of parts.
• Compensation for labour other than that of Radleys personnel.
• Altering, removing or tampering with the serial number voids all warranties.
• Unauthorised opening or modification of the product, including usage for other than the
intended purpose, voids all warranties.
• Radleys reserves the right to make any necessary charges for the late cancellation of an arranged
on-site visit, where the cancellation results in additional costs.
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