ray RIOSensor+ - Troubleshooting

RIOSensor+ User & Installation Guide (SMB09)_Ed01 15
6 Troubleshooting
Troubleshooting
Malfunction Possible Cause and Action
After triggering the X-rays, no
image is displayed.
 Make sure that indicating that a sensor is connected to the
workstation and is ready for acquisition.
 Make sure the sensor is correctly aligned with the X-ray source.
 Make sure the settings of the X-ray source are correct.
 Make sure that the sensor is connected to a USB 2.0 port that is
connected directly to the motherboard (generally located on the
back of the workstation).
The image is pale and grainy.
 The exposure time is too short; increase it (see suggested doses on
page 13).
 The X-ray source is too far from the patient with respect to the
selected dose.
 Check the contrast and brightness settings of the monitor and
ensure there are no reflections on the screen.
 The X-ray source voltage is too low; have the X-ray source checked.
The image is too dark.
 The exposure time is too high; lower it.
 Check the monitor settings (contrast and brightness) and ensure
there are no reflections on the screen.
The image is blurred.
 Patient moved during exposure.
 X-ray source head was not stable.
 Use an image filter to enhance the contrast.
The image is white.
 X-ray dose is insufficient.
 Ensure the X-ray source is producing X-rays; have it checked by a
certified technician.
Important: If a malfunction persists or more serious conditions occur,
contact your representative.