I put my Razer Blade 14” (2015) to sleep by closing the cover during boot up.
Upon opening the unit, the screen is blank. How can I fix this?
If you experience this problem, wait a moment for the light on the keyboard to go off. Then, press the
power button to wake the unit.
My trackpad does not respond anymore after restarting the system. What should
I do?
If you encounter this, try shutting down the system and power it on again. If the issue persists,
uninstall Synapse and download the latest Synapse Framework from Razer Support site.
While trying to upgrade to Windows 10, the Razer Wizard installer popped up.
What should I do?
If you encounter this, close the installer wizard and complete your OS upgrade first. You will be able to
perform drivers and applications update after completing the OS upgrade without problem.
My Razer Blade 14″ (2015) became unstable after I installed Comodo Internet
Security and Comodo Firewall. How do I fix this?
Currently, there are a few known compatibility issues with Comodo applications. Here are a few
reported issues when Comodo applications are present on a system:
The keyboard or trackpad will not respond, intermittently
A blank desktop screen is shown immediately after the user boots to Windows OS
Intermittent BSOD related to DPC_Watchdog_Violation
The system is unable to boot-up after installing Comodo Internet Security or Comodo Firewall
applications
To ensure that you will not encounter the issues above, we advise users not to install Comodo
applications at this time. If you have installed the applications, remove the following applications
through “Add/Remove Programs” in Control Panel immediately:
Comodo Internet Security
Comodo Firewall
GeekBuddy
PrivDog
After I updated to Windows 8.1, why does my mouse click no longer functioning
well when I am holding down a letter on my keyboard? How do I fix this?
This is due to the changes introduced by Windows 8.1. You may follow the workarounds that
Microsoft has released to resolve this issue.
While trying to upgrade to Windows 10 on my Razer Blade 14” (2015), the
system hung up and rolled back to the previous OS with the error message
“C1900101-30018 Windows Update ran into a problem”. How do I fix this?
If you encounter this error message, be sure that you have met all Microsoft requirements for
Windows 10 and try to perform the upgrade again. Make sure to close all running programs and a
stable internet connection is required when the upgrade is running.
Since updating to Windows 10, Razer Synapse can no longer detect my device
and show the correct product configurator. How do I fix this?
If you encounter this issue, perform Synapse update through Settings > Check for Updates. If the
updates are unable to run or Synapse is unable to load, uninstall Synapse and download the latest
Synapse Framework from the Razer Support.
To Next Page
Loading...
