Why is the GPU on my Razer Blade not detected, having update errors, or
crashing?
We suggest that you go to Intel’s support page and use their Driver Update Utility. That will detect
and update all the Intel drivers for your system. Along with this, updating your Nvidia driver via the
Nvidia Control Panel will also help. Finally, we also recommend making sure your operating system is
up to date as well. Be sure that if updates are installed, you reboot your system afterward and then
re-check for new updates as sometimes you need to update in batches.
Why is my Razer Blade’s display settings showing 59Hz instead of 60Hz?
There is no difference between 59Hz and 60 Hz, in terms of performance. Both 59Hz and 60 Hz are
translated to 59.94 Hz before they are sent to the monitor’s chip and should, therefore result in
identical performance. The reported 59 Hz setting that cannot be changed even after tweaking the
display settings is a result of how Windows reports signals coming from a monitor that uses the old TV-
compatible standard of 59.94 Hz.
For backward compatibility, Windows keeps the 59 Hz setting for applications that use the older
standard but also reports the 60 Hz setting for applications that require it. You may refer to Windows
Support for more information.
Why does the Razer Blade enter sleep mode when placed on top of another
closed laptop?
Our Razer Blade laptops have sensors that detect the state of the laptop if the lid is closed or not. If a
Razer Blade laptop is placed on top of another Razer Blade laptop with a closed lid, then the top laptop
might go into sleep mode because it might detect the sensors of the bottom laptop with a closed lid
and will think that its lid is closed too. The solution to this is to not place a laptop on top of another
laptop.
Hardware
Can I upgrade the SSD or RAM of my Razer Blade laptop?
The storage units and RAM can be upgraded to their maximums supported by Windows (2TB storage
partitions and 64GB RAM on applicable models). Please be advised that upgrading these units is an “at
your own risk” situation. If a component gets damaged at any point of the installation process, the
resulting system damage will not be covered by your standard or extended warranty. Additionally, any
replacement or non-issued components from Razer (such as the upgraded/replacement storage or
memory) is not covered by Razer. Only hardware provided by Razer, is covered by your standard or
extended warranty. Any damage caused by installing user-supplied storage or memory units is not
covered under the standard or extended warranty.
How do I replace the battery in my Razer Blade 14″ (2015)?
Razer Blade 14″ (2015) batteries should be replaced by an authorized Razer Repair Center. Should you
feel your battery is defective and needs replacing, contact Customer Support.
Does the Solid State Drive (SSD) of the Razer Blade 14” (2015) support TRIM?
Yes, the Razer Blade’s SSD supports TRIM. It optimizes the performance and prolongs the life of your
SSD.
What do the different colors on my status indicator mean?
The front LED indicator shines on only when the lid is closed, and the power button indicator shines on
when the lid is open.
White – Sleep mode
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