Common Questions
Will I void the warranty by opening or upgrading the components of my Razer
device?
Any damages or issues caused during installation or as a result of incompatible parts being used
are not covered under the warranty and may void the warranty coverage.
What is included in the box of the Razer Panthera Evo?
Each Razer Panthera Evo package contains the Razer Panthera Evo arcade stick for PS4 unit and the
Important Product Guide.
Troubleshooting
The Razer controller does not work on PS5 games?
The Razer controllers will work with supported PlayStation 4 games on PlayStation 5,
however it will not be compatible with PS5 titles as confirmed by Sony. Please check out PlayStation
5: Answering your questions on compatible PS4 peripherals & accessories.
My Razer product does not work correctly with a specific program or game. What
should I do?
If you are experiencing issues with the Razer device in a particular application, test the device in
another application to confirm if the issue is specific to that application. If the Razer device functions
properly in another application, then the program is likely the cause of the issue.
There is no audio when my headset is connected to the 3.5mm audio jack on the
Razer Panthera Evo arcade controller. What should I do?
If the controller is connected to the PS4, hold the PS button to access the Quick Menu. Then, ensure
the volume control for headphones is not muted and the output to Headphones is set correctly.
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